FKIE_CVE-2024-57727

Vulnerability from fkie_nvd - Published: 2025-01-15 23:15 - Updated: 2025-11-04 16:37
Severity ?
7.5 (High) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
9.1 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
Summary
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
References
cve@mitre.orghttps://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierRelease Notes
cve@mitre.orghttps://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/Third Party Advisory
134c704f-9b21-4f2e-91b3-4a467353bcc0https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57727US Government Resource
Impacted products
Vendor Product Version
simple-help simplehelp *
To clipboard 

{
  "cisaActionDue": "2025-03-06",
  "cisaExploitAdd": "2025-02-13",
  "cisaRequiredAction": "Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.",
  "cisaVulnerabilityName": "SimpleHelp Path Traversal Vulnerability",
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "B51B617B-82A8-4B34-BE2E-2D3C9CDE6D12",
              "versionEndExcluding": "5.5.8",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords."
    },
    {
      "lang": "es",
      "value": "El software de soporte remoto SimpleHelp v5.5.7 y versiones anteriores es vulnerable a m\u00faltiples vulnerabilidades de path traversal que permiten a atacantes remotos no autenticados descargar archivos arbitrarios del host SimpleHelp a trav\u00e9s de solicitudes HTTP manipuladas. Estos archivos incluyen archivos de configuraci\u00f3n del servidor que contienen varios secretos y contrase\u00f1as de usuario cifradas."
    }
  ],
  "id": "CVE-2024-57727",
  "lastModified": "2025-11-04T16:37:57.757",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 7.5,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 3.6,
        "source": "nvd@nist.gov",
        "type": "Primary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 9.1,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.2,
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "type": "Secondary"
      }
    ]
  },
  "published": "2025-01-15T23:15:09.650",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Release Notes"
      ],
      "url": "https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/"
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "tags": [
        "US Government Resource"
      ],
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57727"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-22"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-22"
        }
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "type": "Secondary"
    }
  ]
}


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