cvelistv5 - cve-2024-6540

CVE-2024-6540 (GCVE-0-2024-6540)

Vulnerability from cvelistv5 – Published: 2024-07-15 07:13 – Updated: 2024-08-01 21:41

Summary

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Severity ?

5.7 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

CWE

CWE-790 - Improper Filtering of Special Elements

Assigner

OTRS

References

URL

Tags

https://otrs.com/release-notes/otrs-security-advi…

Impacted products

	Vendor	Product	Version
	OTRS AG	OTRS	Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.4.x (Patch)

Show details on NVD website

JSON

To clipboard

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FKIE_CVE-2024-6540

Vulnerability from fkie_nvd - Published: 2024-07-15 08:15 - Updated: 2024-11-21 09:49

Severity ?

5.7 (Medium) - CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
5.3 (Medium) - CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N

Summary

References

	URL	Tags
	security@otrs.com	https://otrs.com/release-notes/otrs-security-advisory-2024-07/	Vendor Advisory
	af854a3a-2127-422b-91ae-364da2661108	https://otrs.com/release-notes/otrs-security-advisory-2024-07/	Vendor Advisory

Impacted products

	Vendor	Product	Version
	otrs	otrs	*

JSON

To clipboard

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WID-SEC-W-2024-1611

Vulnerability from csaf_certbund - Published: 2024-07-14 22:00 - Updated: 2024-07-14 22:00

Summary

OTRS: Mehrere Schwachstellen

Notes

Das BSI ist als Anbieter für die eigenen, zur Nutzung bereitgestellten Inhalte nach den allgemeinen Gesetzen verantwortlich. Nutzerinnen und Nutzer sind jedoch dafür verantwortlich, die Verwendung und/oder die Umsetzung der mit den Inhalten bereitgestellten Informationen sorgfältig im Einzelfall zu prüfen.

Produktbeschreibung

Das Open Ticket Request System (OTRS) ist ein Ticketsystem für Help-Desks.

Angriff

Ein entfernter authentifizierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um Sicherheitsmechanismen zu umgehen und um vertrauliche Informationen offenzulegen.

Betroffene Betriebssysteme

- Linux - Windows

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{
  "document": {
    "aggregate_severity": {
      "text": "mittel"
    },
    "category": "csaf_base",
    "csaf_version": "2.0",
    "distribution": {
      "tlp": {
        "label": "WHITE",
        "url": "https://www.first.org/tlp/"
      }
    },
    "lang": "de-DE",
    "notes": [
      {
        "category": "legal_disclaimer",
        "text": "Das BSI ist als Anbieter f\u00fcr die eigenen, zur Nutzung bereitgestellten Inhalte nach den allgemeinen Gesetzen verantwortlich. Nutzerinnen und Nutzer sind jedoch daf\u00fcr verantwortlich, die Verwendung und/oder die Umsetzung der mit den Inhalten bereitgestellten Informationen sorgf\u00e4ltig im Einzelfall zu pr\u00fcfen."
      },
      {
        "category": "description",
        "text": "Das Open Ticket Request System (OTRS) ist ein Ticketsystem f\u00fcr Help-Desks.",
        "title": "Produktbeschreibung"
      },
      {
        "category": "summary",
        "text": "Ein entfernter authentifizierter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um Sicherheitsmechanismen zu umgehen und um vertrauliche Informationen offenzulegen.",
        "title": "Angriff"
      },
      {
        "category": "general",
        "text": "- Linux\n- Windows",
        "title": "Betroffene Betriebssysteme"
      }
    ],
    "publisher": {
      "category": "other",
      "contact_details": "csaf-provider@cert-bund.de",
      "name": "Bundesamt f\u00fcr Sicherheit in der Informationstechnik",
      "namespace": "https://www.bsi.bund.de"
    },
    "references": [
      {
        "category": "self",
        "summary": "WID-SEC-W-2024-1611 - CSAF Version",
        "url": "https://wid.cert-bund.de/.well-known/csaf/white/2024/wid-sec-w-2024-1611.json"
      },
      {
        "category": "self",
        "summary": "WID-SEC-2024-1611 - Portal Version",
        "url": "https://wid.cert-bund.de/portal/wid/securityadvisory?name=WID-SEC-2024-1611"
      },
      {
        "category": "external",
        "summary": "OTRS Security Advisory 2024-06 vom 2024-07-14",
        "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/"
      },
      {
        "category": "external",
        "summary": "OTRS Security Advisory 2024-07 vom 2024-07-14",
        "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-07/"
      }
    ],
    "source_lang": "en-US",
    "title": "OTRS: Mehrere Schwachstellen",
    "tracking": {
      "current_release_date": "2024-07-14T22:00:00.000+00:00",
      "generator": {
        "date": "2024-08-15T18:11:19.740+00:00",
        "engine": {
          "name": "BSI-WID",
          "version": "1.3.5"
        }
      },
      "id": "WID-SEC-W-2024-1611",
      "initial_release_date": "2024-07-14T22:00:00.000+00:00",
      "revision_history": [
        {
          "date": "2024-07-14T22:00:00.000+00:00",
          "number": "1",
          "summary": "Initiale Fassung"
        }
      ],
      "status": "final",
      "version": "1"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "branches": [
              {
                "category": "product_version_range",
                "name": "\u003c2024.5.2",
                "product": {
                  "name": "OTRS OTRS \u003c2024.5.2",
                  "product_id": "T036137"
                }
              }
            ],
            "category": "product_name",
            "name": "OTRS"
          }
        ],
        "category": "vendor",
        "name": "OTRS"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2024-23794",
      "notes": [
        {
          "category": "description",
          "text": "Es besteht eine Schwachstelle in OTRS aufgrund einer falschen Rechtevergabe in der Inline-Editierfunktion, die es einem Agenten mit Nur-Lese-Rechten erm\u00f6glicht, vollen Zugriff auf ein Ticket zu erhalten. Ein entfernter, authentifizierter Angreifer kann diese Schwachstelle ausnutzen, um das Ticket ohne die \"Owner\"-Berechtigung zu sperren und somit Sicherheitsmechanismen zu umgehen. Voraussetzung f\u00fcr eine erfolgreiche Ausnutzung ist, dass die Einstellung \"RequiredLock\" von \"AgentFrontend::Ticket::InlineEditing::Property###Watch\" aktiviert ist."
        }
      ],
      "release_date": "2024-07-14T22:00:00.000+00:00",
      "title": "CVE-2024-23794"
    },
    {
      "cve": "CVE-2024-6540",
      "notes": [
        {
          "category": "description",
          "text": "Es besteht eine Schwachstelle in OTRS aufgrund einer unsachgem\u00e4\u00dfen Filterung von Feldern in der Ticket\u00fcbersicht der externen Schnittstelle, die es erm\u00f6glicht, eine Liste von Tickets herunterzuladen, die Informationen \u00fcber Tickets anderer Kunden enth\u00e4lt. Ein entfernter, authentifizierter Angreifer kann diese Schwachstelle ausnutzen, um vertrauliche Informationen offenzulegen. Eine erfolgreiche Ausnutzung erfordert eine Benutzerinteraktion."
        }
      ],
      "release_date": "2024-07-14T22:00:00.000+00:00",
      "title": "CVE-2024-6540"
    }
  ]
}

GHSA-4H57-3GMX-G682

Vulnerability from github – Published: 2024-07-15 09:36 – Updated: 2024-07-15 09:36

Details

Improper filtering of fields when using the export function in the ticket overview of the external interface could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Severity ?

5.7 (Medium)


                  
                    CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Show details on source website

JSON

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{
  "affected": [],
  "aliases": [
    "CVE-2024-6540"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-790"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2024-07-15T08:15:02Z",
    "severity": "MODERATE"
  },
  "details": "Improper filtering of fields when using the export function in the ticket overview of the external interface could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.\nThis issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x\n\n",
  "id": "GHSA-4h57-3gmx-g682",
  "modified": "2024-07-15T09:36:24Z",
  "published": "2024-07-15T09:36:24Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-6540"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-07"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N",
      "type": "CVSS_V3"
    }
  ]
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

CVE-2024-6540 (GCVE-0-2024-6540)

FKIE_CVE-2024-6540

WID-SEC-W-2024-1611

GHSA-4H57-3GMX-G682

Tags

Sightings

Nomenclature