CVE-2025-10054 (GCVE-0-2025-10054)

Vulnerability from cvelistv5 – Published: 2025-11-21 12:28 – Updated: 2025-11-21 17:44
VLAI?
Summary
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
Severity ?
5.3 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
CWE
Assigner
References
Impacted products
Vendor Product Version
elextensions ELEX WordPress HelpDesk & Customer Ticketing System Affected: * , ≤ 3.3.1 (semver)
Create a notification for this product.
Credits
Michelle Porter
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-10054",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-11-21T17:44:01.342305Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-11-21T17:44:39.824Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System",
          "vendor": "elextensions",
          "versions": [
            {
              "lessThanOrEqual": "3.3.1",
              "status": "affected",
              "version": "*",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Michelle Porter"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the \u0027eh_crm_remove_agent\u0027 function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-862",
              "description": "CWE-862 Missing Authorization",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-11-21T12:28:07.818Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L77"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset/3399391/"
        }
      ],
      "timeline": [
        {
          "lang": "en",
          "time": "2025-09-17T06:17:54.000+00:00",
          "value": "Vendor Notified"
        },
        {
          "lang": "en",
          "time": "2025-11-20T00:00:00.000+00:00",
          "value": "Disclosed"
        }
      ],
      "title": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "cveId": "CVE-2025-10054",
    "datePublished": "2025-11-21T12:28:07.818Z",
    "dateReserved": "2025-09-05T19:23:46.309Z",
    "dateUpdated": "2025-11-21T17:44:39.824Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2",
  "vulnerability-lookup:meta": {
    "nvd": "{\"cve\":{\"id\":\"CVE-2025-10054\",\"sourceIdentifier\":\"security@wordfence.com\",\"published\":\"2025-11-21T13:15:45.657\",\"lastModified\":\"2025-11-26T16:44:10.627\",\"vulnStatus\":\"Analyzed\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the \u0027eh_crm_remove_agent\u0027 function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security@wordfence.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N\",\"baseScore\":5.3,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":3.9,\"impactScore\":1.4},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N\",\"baseScore\":4.3,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":1.4}]},\"weaknesses\":[{\"source\":\"security@wordfence.com\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-862\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*\",\"versionEndExcluding\":\"3.3.2\",\"matchCriteriaId\":\"6D3C90F8-FBE9-409A-A29E-3D775928E2BF\"}]}]}],\"references\":[{\"url\":\"https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L77\",\"source\":\"security@wordfence.com\",\"tags\":[\"Product\"]},{\"url\":\"https://plugins.trac.wordpress.org/changeset/3399391/\",\"source\":\"security@wordfence.com\",\"tags\":[\"Patch\"]},{\"url\":\"https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=cve\",\"source\":\"security@wordfence.com\",\"tags\":[\"Third Party Advisory\"]}]}}",
    "vulnrichment": {
      "containers": "{\"adp\": [{\"title\": \"CISA ADP Vulnrichment\", \"metrics\": [{\"other\": {\"type\": \"ssvc\", \"content\": {\"id\": \"CVE-2025-10054\", \"role\": \"CISA Coordinator\", \"options\": [{\"Exploitation\": \"none\"}, {\"Automatable\": \"yes\"}, {\"Technical Impact\": \"partial\"}], \"version\": \"2.0.3\", \"timestamp\": \"2025-11-21T17:44:01.342305Z\"}}}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2025-11-21T17:44:34.641Z\"}}], \"cna\": {\"title\": \"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal\", \"credits\": [{\"lang\": \"en\", \"type\": \"finder\", \"value\": \"Michelle Porter\"}], \"metrics\": [{\"cvssV3_1\": {\"version\": \"3.1\", \"baseScore\": 5.3, \"baseSeverity\": \"MEDIUM\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N\"}}], \"affected\": [{\"vendor\": \"elextensions\", \"product\": \"ELEX WordPress HelpDesk \u0026 Customer Ticketing System\", \"versions\": [{\"status\": \"affected\", \"version\": \"*\", \"versionType\": \"semver\", \"lessThanOrEqual\": \"3.3.1\"}], \"defaultStatus\": \"unaffected\"}], \"timeline\": [{\"lang\": \"en\", \"time\": \"2025-09-17T06:17:54.000+00:00\", \"value\": \"Vendor Notified\"}, {\"lang\": \"en\", \"time\": \"2025-11-20T00:00:00.000+00:00\", \"value\": \"Disclosed\"}], \"references\": [{\"url\": \"https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=cve\"}, {\"url\": \"https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L77\"}, {\"url\": \"https://plugins.trac.wordpress.org/changeset/3399391/\"}], \"descriptions\": [{\"lang\": \"en\", \"value\": \"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the \u0027eh_crm_remove_agent\u0027 function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.\"}], \"problemTypes\": [{\"descriptions\": [{\"lang\": \"en\", \"type\": \"CWE\", \"cweId\": \"CWE-862\", \"description\": \"CWE-862 Missing Authorization\"}]}], \"providerMetadata\": {\"orgId\": \"b15e7b5b-3da4-40ae-a43c-f7aa60e62599\", \"shortName\": \"Wordfence\", \"dateUpdated\": \"2025-11-21T12:28:07.818Z\"}}}",
      "cveMetadata": "{\"cveId\": \"CVE-2025-10054\", \"state\": \"PUBLISHED\", \"dateUpdated\": \"2025-11-21T17:44:39.824Z\", \"dateReserved\": \"2025-09-05T19:23:46.309Z\", \"assignerOrgId\": \"b15e7b5b-3da4-40ae-a43c-f7aa60e62599\", \"datePublished\": \"2025-11-21T12:28:07.818Z\", \"assignerShortName\": \"Wordfence\"}",
      "dataType": "CVE_RECORD",
      "dataVersion": "5.2"
    }
  }
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.