CVE-2025-26399 (GCVE-0-2025-26399)
Vulnerability from cvelistv5 – Published: 2025-09-23 05:07 – Updated: 2026-08-04 03:55- CWE-502 - Deserialization of Untrusted Data
| URL | Tags |
|---|---|
| https://www.solarwinds.com/trust-center/security-… | |
| https://documentation.solarwinds.com/en/success_c… | |
| https://www.microsoft.com/en-us/security/blog/202… | third-party-advisory |
| https://www.cisa.gov/known-exploited-vulnerabilit… | government-resource |
| Vendor | Product | Version | CPE status | |
|---|---|---|---|---|
| SolarWinds | Web Help Desk |
Affected:
12.8.7 and below
|
guessed |
CISA
Known Exploited Vulnerability - GCVE BCP-07 Compliant
Exploited: Yes
Timestamps
Scope
Evidence
Type: Vendor Report
Signal: Successful Exploitation
Confidence: 80%
Source: cisa-kev
Details
| Cwes | CWE-502 |
|---|---|
| Feed | CISA Known Exploited Vulnerabilities Catalog |
| Product | Web Help Desk |
| Due Date | 2026-03-12 |
| Date Added | 2026-03-09 |
| Vendorproject | SolarWinds |
| Vulnerabilityname | SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability |
| Knownransomwarecampaignuse | Unknown |
References
Previdian
Known Exploited Vulnerability - GCVE BCP-07 Compliant
Exploited: Yes
Timestamps
Scope
Evidence
Type: Public Report
Signal: Successful Exploitation
Confidence: 70%
Source: kevintel
Details
| Feed | KEVIntel (kevintel.com) |
|---|---|
| Title | SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability |
| Vendor | SolarWinds |
| Product | Web Help Desk |
| Added Date | 2026-06-01T12:09:49.246Z |
| Cvss Score | 9.8 |
| Epss Score | 0.8833 |
| Cvss Severity | CRITICAL |
| Epss Percentile | 0.99749 |
| Used In Malware | unknown |
| Ahead Of Cisa Kev |
|
| Not Yet In Cisa Kev | False |
References
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Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.