FKIE_CVE-2025-26399

Vulnerability from fkie_nvd - Published: 2025-09-23 05:15 - Updated: 2026-06-17 09:01
Severity
9.8 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
9.8 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Summary
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.
References
psirt@solarwinds.comhttps://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htmRelease Notes
psirt@solarwinds.comhttps://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399Patch, Vendor Advisory
134c704f-9b21-4f2e-91b3-4a467353bcc0https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-26399US Government Resource
134c704f-9b21-4f2e-91b3-4a467353bcc0https://www.microsoft.com/en-us/security/blog/2026/02/06/active-exploitation-solarwinds-web-help-desk/Third Party Advisory
Impacted products
Vendor Product Version
solarwinds web_help_desk *
solarwinds web_help_desk 12.8.7
To clipboard 

{
  "affected": [
    {
      "affectedData": [
        {
          "defaultStatus": "unaffected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.7 and below"
            }
          ]
        }
      ],
      "source": "psirt@solarwinds.com"
    }
  ],
  "cisaActionDue": "2026-03-12",
  "cisaExploitAdd": "2026-03-09",
  "cisaRequiredAction": "Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.",
  "cisaVulnerabilityName": "SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability",
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "46BAB832-25B8-4ED6-B209-759F4B470CCE",
              "versionEndIncluding": "12.8.6",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:solarwinds:web_help_desk:12.8.7:-:*:*:*:*:*:*",
              "matchCriteriaId": "B88A115F-EDE4-447D-A35B-902A4074824A",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986."
    }
  ],
  "id": "CVE-2025-26399",
  "lastModified": "2026-06-17T09:01:42.407",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 9.8,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.9,
        "source": "psirt@solarwinds.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 9.8,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.9,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2025-26399",
          "options": [
            {
              "exploitation": "active"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2025-09-23T00:00:00+00:00",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2025-09-23T05:15:35.777",
  "references": [
    {
      "source": "psirt@solarwinds.com",
      "tags": [
        "Release Notes"
      ],
      "url": "https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm"
    },
    {
      "source": "psirt@solarwinds.com",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399"
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "tags": [
        "US Government Resource"
      ],
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-26399"
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.microsoft.com/en-us/security/blog/2026/02/06/active-exploitation-solarwinds-web-help-desk/"
    }
  ],
  "sourceIdentifier": "psirt@solarwinds.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-502"
        }
      ],
      "source": "psirt@solarwinds.com",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-502"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.