CVE-2026-41906 (GCVE-0-2026-41906)

Vulnerability from cvelistv5 – Published: 2026-05-07 18:09 – Updated: 2026-05-07 18:09
VLAI?
Title
FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass
Summary
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
CWE
  • CWE-639 - Authorization Bypass Through User-Controlled Key
Assigner
Impacted products
Show details on NVD website

{
  "containers": {
    "cna": {
      "affected": [
        {
          "product": "freescout",
          "vendor": "freescout-help-desk",
          "versions": [
            {
              "status": "affected",
              "version": "\u003c 1.8.214"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 7.1,
            "baseSeverity": "HIGH",
            "confidentialityImpact": "LOW",
            "integrityImpact": "HIGH",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-639",
              "description": "CWE-639: Authorization Bypass Through User-Controlled Key",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-05-07T18:09:23.374Z",
        "orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
        "shortName": "GitHub_M"
      },
      "references": [
        {
          "name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9",
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9"
        },
        {
          "name": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214",
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214"
        }
      ],
      "source": {
        "advisory": "GHSA-p6hg-2cwg-rrx9",
        "discovery": "UNKNOWN"
      },
      "title": "FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
    "assignerShortName": "GitHub_M",
    "cveId": "CVE-2026-41906",
    "datePublished": "2026-05-07T18:09:23.374Z",
    "dateReserved": "2026-04-22T15:11:54.672Z",
    "dateUpdated": "2026-05-07T18:09:23.374Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2",
  "vulnerability-lookup:meta": {
    "nvd": "{\"cve\":{\"id\":\"CVE-2026-41906\",\"sourceIdentifier\":\"security-advisories@github.com\",\"published\":\"2026-05-07T19:16:01.357\",\"lastModified\":\"2026-05-07T19:51:36.220\",\"vulnStatus\":\"Deferred\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security-advisories@github.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N\",\"baseScore\":7.1,\"baseSeverity\":\"HIGH\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"HIGH\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":4.2}]},\"weaknesses\":[{\"source\":\"security-advisories@github.com\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-639\"}]}],\"references\":[{\"url\":\"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214\",\"source\":\"security-advisories@github.com\"},{\"url\":\"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9\",\"source\":\"security-advisories@github.com\"}]}}"
  }
}


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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
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