CVE-2026-41906 (GCVE-0-2026-41906)
Vulnerability from cvelistv5 – Published: 2026-05-07 18:09 – Updated: 2026-05-07 18:09
VLAI?
Title
FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass
Summary
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
Severity ?
7.1 (High)
CWE
- CWE-639 - Authorization Bypass Through User-Controlled Key
Assigner
References
| URL | Tags | |||||||
|---|---|---|---|---|---|---|---|---|
|
||||||||
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| freescout-help-desk | freescout |
Affected:
< 1.8.214
|
{
"containers": {
"cna": {
"affected": [
{
"product": "freescout",
"vendor": "freescout-help-desk",
"versions": [
{
"status": "affected",
"version": "\u003c 1.8.214"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214."
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 7.1,
"baseSeverity": "HIGH",
"confidentialityImpact": "LOW",
"integrityImpact": "HIGH",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-639",
"description": "CWE-639: Authorization Bypass Through User-Controlled Key",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-05-07T18:09:23.374Z",
"orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"shortName": "GitHub_M"
},
"references": [
{
"name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9",
"tags": [
"x_refsource_CONFIRM"
],
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9"
},
{
"name": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214"
}
],
"source": {
"advisory": "GHSA-p6hg-2cwg-rrx9",
"discovery": "UNKNOWN"
},
"title": "FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass"
}
},
"cveMetadata": {
"assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"assignerShortName": "GitHub_M",
"cveId": "CVE-2026-41906",
"datePublished": "2026-05-07T18:09:23.374Z",
"dateReserved": "2026-04-22T15:11:54.672Z",
"dateUpdated": "2026-05-07T18:09:23.374Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"nvd": "{\"cve\":{\"id\":\"CVE-2026-41906\",\"sourceIdentifier\":\"security-advisories@github.com\",\"published\":\"2026-05-07T19:16:01.357\",\"lastModified\":\"2026-05-07T19:51:36.220\",\"vulnStatus\":\"Deferred\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"FreeScout is a free help desk and shared inbox built with PHP\u0027s Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security-advisories@github.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N\",\"baseScore\":7.1,\"baseSeverity\":\"HIGH\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"HIGH\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":4.2}]},\"weaknesses\":[{\"source\":\"security-advisories@github.com\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-639\"}]}],\"references\":[{\"url\":\"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214\",\"source\":\"security-advisories@github.com\"},{\"url\":\"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9\",\"source\":\"security-advisories@github.com\"}]}}"
}
}
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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