FKIE_CVE-2024-23794

Vulnerability from fkie_nvd - Published: 2024-07-15 08:15 - Updated: 2024-11-21 08:58
Severity ?
5.2 (Medium) - CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N
7.5 (High) - CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H
Summary
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x
References
security@otrs.comhttps://otrs.com/release-notes/otrs-security-advisory-2024-06/Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://otrs.com/release-notes/otrs-security-advisory-2024-06/Vendor Advisory
Impacted products
Vendor Product Version
otrs otrs *
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "9E122DB1-85DB-4430-A8C2-1B599364FD1F",
              "versionEndExcluding": "2024.5.2",
              "versionStartIncluding": "8.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
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  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting \u0027RequiredLock\u0027 of \u0027AgentFrontend::Ticket::InlineEditing::Property###Watch\u0027 in the system configuration.This issue affects OTRS:\u00a0\n\n  *  8.0.X\n  *  2023.X\n  *  from 2024.X through 2024.4.x\n\n"
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad de asignaci\u00f3n de privilegios incorrecta en la funcionalidad de edici\u00f3n en l\u00ednea de OTRS puede provocar una escalada de privilegios. Esta falla permite que un agente con permisos de solo lectura obtenga acceso completo a un ticket. Este problema surge en casos muy raros cuando un administrador ha habilitado previamente la configuraci\u00f3n \u0027RequiredLock\u0027 de \u0027AgentFrontend::Ticket::InlineEditing::Property###Watch\u0027 en la configuraci\u00f3n del sistema. Este problema afecta a OTRS: * 8.0.X * 2023.X * desde 2024.X hasta 2024.4.x"
    }
  ],
  "id": "CVE-2024-23794",
  "lastModified": "2024-11-21T08:58:25.990",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 5.2,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "LOW",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N",
          "version": "3.1"
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        "exploitabilityScore": 0.9,
        "impactScore": 4.2,
        "source": "security@otrs.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "HIGH",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 7.5,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 1.6,
        "impactScore": 5.9,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2024-07-15T08:15:02.470",
  "references": [
    {
      "source": "security@otrs.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
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      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-06/"
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  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-266"
        }
      ],
      "source": "security@otrs.com",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.