FKIE_CVE-2025-24391
Vulnerability from fkie_nvd - Published: 2025-07-14 09:15 - Updated: 2025-07-15 13:14
Severity ?
Summary
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
Impacted products
| Vendor | Product | Version |
|---|
{
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.\n\nThis issue affects: \n\n * OTRS 7.0.X\n\n * OTRS 8.0.X\n * OTRS 2023.X\n * OTRS 2024.X\n * OTRS 2025.X"
},
{
"lang": "es",
"value": "Una vulnerabilidad en la interfaz externa de OTRS permite extraer conclusiones sobre la existencia de cuentas de usuario mediante diferentes c\u00f3digos de respuesta HTTP y mensajes. Esto permite a un atacante identificar sistem\u00e1ticamente direcciones de correo electr\u00f3nico v\u00e1lidas. Este problema afecta a: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X"
}
],
"id": "CVE-2025-24391",
"lastModified": "2025-07-15T13:14:24.053",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 5.3,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "LOW",
"integrityImpact": "NONE",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
"version": "3.1"
},
"exploitabilityScore": 3.9,
"impactScore": 1.4,
"source": "security@otrs.com",
"type": "Secondary"
}
]
},
"published": "2025-07-14T09:15:23.593",
"references": [
{
"source": "security@otrs.com",
"url": "https://otrs.com/release-notes/otrs-security-advisory-2025-07/"
}
],
"sourceIdentifier": "security@otrs.com",
"vulnStatus": "Awaiting Analysis",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-203"
}
],
"source": "security@otrs.com",
"type": "Secondary"
}
]
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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