CVE-2025-24391 (GCVE-0-2025-24391)

Vulnerability from cvelistv5 – Published: 2025-07-14 08:15 – Updated: 2025-07-14 12:58
VLAI?
Summary
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X
Severity ?
5.3 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
CWE
Assigner
References
Impacted products
Vendor Product Version
OTRS AG OTRS Affected: 7.0.x
Affected: 8.0.x
Affected: 2023.x
Affected: 2024.x
Affected: 2025.x , ≤ 2025.5.x (Patch)
Create a notification for this product.
Credits
Special thanks to David Silva for reporting this vulnerability.
Show details on NVD website
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Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.