FKIE_CVE-2026-84463

Vulnerability from fkie_nvd - Published: 2026-09-25 19:17 - Updated: 2026-09-29 20:17
Severity
6.3 (Medium) - CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N
Summary
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.
References
security-advisories@github.comhttps://github.com/zammad/zammad/commit/f7a97ea209696bce85ed62901ee753b88368851c
security-advisories@github.comhttps://github.com/zammad/zammad/security/advisories/GHSA-cxjg-4gmf-5xqc
Impacted products
Vendor Product Version
To clipboard 

{
  "affected": [
    {
      "affectedData": [
        {
          "product": "zammad",
          "vendor": "zammad",
          "versions": [
            {
              "status": "affected",
              "version": "\u003c 7.1.2"
            }
          ]
        }
      ],
      "source": "security-advisories@github.com"
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page\u0027s HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad\u0027s session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2."
    }
  ],
  "id": "CVE-2026-84463",
  "lastModified": "2026-09-29T20:17:27.777",
  "metrics": {
    "cvssMetricV40": [
      {
        "cvssData": {
          "Automatable": "NOT_DEFINED",
          "Recovery": "NOT_DEFINED",
          "Safety": "NOT_DEFINED",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "attackVector": "NETWORK",
          "availabilityRequirement": "NOT_DEFINED",
          "baseScore": 6.3,
          "baseSeverity": "MEDIUM",
          "confidentialityRequirement": "NOT_DEFINED",
          "exploitMaturity": "NOT_DEFINED",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "privilegesRequired": "LOW",
          "providerUrgency": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "subConfidentialityImpact": "HIGH",
          "subIntegrityImpact": "HIGH",
          "userInteraction": "PASSIVE",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "version": "4.0",
          "vulnAvailabilityImpact": "NONE",
          "vulnConfidentialityImpact": "NONE",
          "vulnIntegrityImpact": "NONE",
          "vulnerabilityResponseEffort": "NOT_DEFINED"
        },
        "source": "security-advisories@github.com",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-84463",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2026-09-29T19:42:36.719367Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2026-09-25T19:17:57.763",
  "references": [
    {
      "source": "security-advisories@github.com",
      "url": "https://github.com/zammad/zammad/commit/f7a97ea209696bce85ed62901ee753b88368851c"
    },
    {
      "source": "security-advisories@github.com",
      "url": "https://github.com/zammad/zammad/security/advisories/GHSA-cxjg-4gmf-5xqc"
    }
  ],
  "sourceIdentifier": "security-advisories@github.com",
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        },
        {
          "lang": "en",
          "value": "CWE-352"
        },
        {
          "lang": "en",
          "value": "CWE-838"
        }
      ],
      "source": "security-advisories@github.com",
      "type": "Secondary"
    }
  ]
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.





Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.