gsd-2021-21439
Vulnerability from gsd
Modified
2023-12-13 01:23
Details
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.
Aliases
Aliases
{
"GSD": {
"alias": "CVE-2021-21439",
"description": "DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.",
"id": "GSD-2021-21439",
"references": [
"https://www.suse.com/security/cve/CVE-2021-21439.html"
]
},
"gsd": {
"metadata": {
"exploitCode": "unknown",
"remediation": "unknown",
"reportConfidence": "confirmed",
"type": "vulnerability"
},
"osvSchema": {
"aliases": [
"CVE-2021-21439"
],
"details": "DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.",
"id": "GSD-2021-21439",
"modified": "2023-12-13T01:23:10.794785Z",
"schema_version": "1.4.0"
}
},
"namespaces": {
"cve.org": {
"CVE_data_meta": {
"ASSIGNER": "security@otrs.com",
"DATE_PUBLIC": "2021-06-14T00:00:00.000Z",
"ID": "CVE-2021-21439",
"STATE": "PUBLIC",
"TITLE": "Possible DoS attack using a special crafted URL in email body"
},
"affects": {
"vendor": {
"vendor_data": [
{
"product": {
"product_data": [
{
"product_name": "((OTRS)) Community Edition",
"version": {
"version_data": [
{
"version_affected": "\u003e=",
"version_name": "6.0.x",
"version_value": "6.0.1"
}
]
}
},
{
"product_name": "OTRS",
"version": {
"version_data": [
{
"version_affected": "\u003c=",
"version_name": "7.0.x",
"version_value": "7.0.26"
},
{
"version_affected": "\u003c=",
"version_name": "8.0.x",
"version_value": "8.0.13"
}
]
}
}
]
},
"vendor_name": "OTRS AG"
}
]
}
},
"data_format": "MITRE",
"data_type": "CVE",
"data_version": "4.0",
"description": {
"description_data": [
{
"lang": "eng",
"value": "DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions."
}
]
},
"generator": {
"engine": "Vulnogram 0.0.9"
},
"impact": {
"cvss": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "HIGH",
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "NONE",
"integrityImpact": "NONE",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H",
"version": "3.1"
}
},
"problemtype": {
"problemtype_data": [
{
"description": [
{
"lang": "eng",
"value": "CWE-754: Improper Check for Unusual or Exceptional Conditions"
}
]
}
]
},
"references": {
"reference_data": [
{
"name": "https://otrs.com/release-notes/otrs-security-advisory-2021-09/",
"refsource": "MISC",
"url": "https://otrs.com/release-notes/otrs-security-advisory-2021-09/"
},
{
"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"refsource": "MLIST",
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
]
},
"solution": [
{
"lang": "eng",
"value": "Update to OTRS 8.0.14 or OTRS 7.0.27."
}
],
"source": {
"advisory": "OSA-2021-09",
"defect": [
"2021031142000285"
],
"discovery": "USER"
}
},
"nvd.nist.gov": {
"configurations": {
"CVE_data_version": "4.0",
"nodes": [
{
"children": [],
"cpe_match": [
{
"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
"cpe_name": [],
"versionEndIncluding": "6.0.30",
"versionStartIncluding": "6.0.1",
"vulnerable": true
},
{
"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"cpe_name": [],
"versionEndExcluding": "7.0.27",
"versionStartIncluding": "7.0.0",
"vulnerable": true
},
{
"cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"cpe_name": [],
"versionEndExcluding": "8.0.14",
"versionStartIncluding": "8.0.0",
"vulnerable": true
}
],
"operator": "OR"
}
]
},
"cve": {
"CVE_data_meta": {
"ASSIGNER": "security@otrs.com",
"ID": "CVE-2021-21439"
},
"data_format": "MITRE",
"data_type": "CVE",
"data_version": "4.0",
"description": {
"description_data": [
{
"lang": "en",
"value": "DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions."
}
]
},
"problemtype": {
"problemtype_data": [
{
"description": [
{
"lang": "en",
"value": "CWE-755"
}
]
}
]
},
"references": {
"reference_data": [
{
"name": "https://otrs.com/release-notes/otrs-security-advisory-2021-09/",
"refsource": "MISC",
"tags": [
"Vendor Advisory"
],
"url": "https://otrs.com/release-notes/otrs-security-advisory-2021-09/"
},
{
"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
"refsource": "MLIST",
"tags": [],
"url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
}
]
}
},
"impact": {
"baseMetricV2": {
"acInsufInfo": false,
"cvssV2": {
"accessComplexity": "MEDIUM",
"accessVector": "NETWORK",
"authentication": "NONE",
"availabilityImpact": "PARTIAL",
"baseScore": 4.3,
"confidentialityImpact": "NONE",
"integrityImpact": "NONE",
"vectorString": "AV:N/AC:M/Au:N/C:N/I:N/A:P",
"version": "2.0"
},
"exploitabilityScore": 8.6,
"impactScore": 2.9,
"obtainAllPrivilege": false,
"obtainOtherPrivilege": false,
"obtainUserPrivilege": false,
"severity": "MEDIUM",
"userInteractionRequired": true
},
"baseMetricV3": {
"cvssV3": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "HIGH",
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "NONE",
"integrityImpact": "NONE",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "REQUIRED",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H",
"version": "3.1"
},
"exploitabilityScore": 2.8,
"impactScore": 3.6
}
},
"lastModifiedDate": "2023-08-31T03:15Z",
"publishedDate": "2021-06-14T08:15Z"
}
}
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.