{
  "document": {
    "acknowledgments": [
      {
        "names": [
          "Noam Rathaus"
        ],
        "organization": "SSD Secure Disclosure",
        "summary": "reporting this vulnerability to CISA"
      }
    ],
    "category": "csaf_security_advisory",
    "csaf_version": "2.0",
    "distribution": {
      "text": "Disclosure is not limited",
      "tlp": {
        "label": "WHITE",
        "url": "https://us-cert.cisa.gov/tlp/"
      }
    },
    "lang": "en-US",
    "notes": [
      {
        "category": "legal_disclaimer",
        "text": "All information products included in https://us-cert.cisa.gov/ics are provided \"as is\" for informational purposes only. The Department of Homeland Security (DHS) does not provide any warranties of any kind regarding any information contained within. DHS does not endorse any commercial product or service, referenced in this product or otherwise. Further dissemination of this product is governed by the Traffic Light Protocol (TLP) marking in the header. For more information about TLP, see https://us-cert.cisa.gov/tlp/.",
        "title": "Legal Notice"
      },
      {
        "category": "summary",
        "text": "Successful exploitation of this vulnerability could allow an attacker to execute arbitrary OS commands.",
        "title": "Risk evaluation"
      },
      {
        "category": "other",
        "text": "Commercial Facilities",
        "title": "Critical infrastructure sectors"
      },
      {
        "category": "other",
        "text": "Worldwide",
        "title": "Countries/areas deployed"
      },
      {
        "category": "other",
        "text": "Italy",
        "title": "Company headquarters location"
      },
      {
        "category": "general",
        "text": "CISA recommends users take defensive measures to minimize the risk of exploitation of this vulnerability. CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "CISA also provides a section for control systems security recommended practices on the ICS webpage on cisa.gov/ics. Several CISA products detailing cyber defense best practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "Additional mitigation guidance and recommended practices are publicly available on the ICS webpage at cisa.gov/ics in the technical information paper, ICS-TIP-12-146-01B--Targeted Cyber Intrusion Detection and Mitigation Strategies.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "Organizations observing suspected malicious activity should follow established internal procedures and report findings to CISA for tracking and correlation against other incidents.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "No known public exploitation specifically targeting this vulnerability has been reported to CISA at this time.",
        "title": "Recommended Practices"
      }
    ],
    "publisher": {
      "category": "coordinator",
      "contact_details": "central@cisa.dhs.gov",
      "name": "CISA",
      "namespace": "https://www.cisa.gov/"
    },
    "references": [
      {
        "category": "self",
        "summary": "ICS Advisory ICSA-25-114-04 JSON",
        "url": "https://raw.githubusercontent.com/cisagov/CSAF/develop/csaf_files/OT/white/2025/icsa-25-114-04.json"
      },
      {
        "category": "self",
        "summary": "ICSA Advisory ICSA-25-114-04 - Web Version",
        "url": "https://www.cisa.gov/news-events/ics-advisories/icsa-25-114-04"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/resources-tools/resources/ics-recommended-practices"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/sites/default/files/publications/Cybersecurity_Best_Practices_for_Industrial_Control_Systems.pdf"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/topics/industrial-control-systems"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/uscert/ics/alerts/ICS-ALERT-10-301-01"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://us-cert.cisa.gov/sites/default/files/recommended_practices/NCCIC_ICS-CERT_Defense_in_Depth_2016_S508C.pdf"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/uscert/ics/tips/ICS-TIP-12-146-01B"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/uscert/sites/default/files/publications/emailscams0905.pdf"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/uscert/ncas/tips/ST04-014"
      }
    ],
    "title": "Nice Linear eMerge E3",
    "tracking": {
      "current_release_date": "2025-05-06T06:00:00.000000Z",
      "generator": {
        "date": "2025-04-24T16:49:19.603124Z",
        "engine": {
          "name": "CISA CSAF Generator",
          "version": "1.0.0"
        }
      },
      "id": "ICSA-25-114-04",
      "initial_release_date": "2025-04-24T06:00:00.000000Z",
      "revision_history": [
        {
          "date": "2025-04-24T06:00:00.000000Z",
          "legacy_version": "Initial",
          "number": "1",
          "summary": "Initial Publication"
        },
        {
          "date": "2025-05-06T06:00:00.000000Z",
          "legacy_version": "Revision",
          "number": "2",
          "summary": "Revision - Fixing typos"
        }
      ],
      "status": "final",
      "version": "2"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "branches": [
              {
                "category": "product_version_range",
                "name": "\u003c=1.00-07",
                "product": {
                  "name": "Nice Linear eMerge E3: \u003c=1.00-07",
                  "product_id": "CSAFPID-0001"
                }
              }
            ],
            "category": "product_name",
            "name": "Linear eMerge E3"
          }
        ],
        "category": "vendor",
        "name": "Nice"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2024-9441",
      "cwe": {
        "id": "CWE-78",
        "name": "Improper Neutralization of Special Elements used in an OS Command (\u0027OS Command Injection\u0027)"
      },
      "notes": [
        {
          "category": "summary",
          "text": "The Linear eMerge e3-Series through version 1.00-07 is vulnerable to an OS command injection vulnerability. A remote and unauthenticated attacker can execute arbitrary OS commands via the login_id parameter when invoking the forgot_password functionality over HTTP.",
          "title": "Vulnerability Summary"
        }
      ],
      "product_status": {
        "known_affected": [
          "CSAFPID-0001"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "www.cve.org",
          "url": "https://www.cve.org/CVERecord?id=CVE-2024-9441"
        },
        {
          "category": "external",
          "summary": "www.first.org",
          "url": "https://www.first.org/cvss/calculator/3.1#CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H"
        },
        {
          "category": "external",
          "summary": "www.first.org",
          "url": "https://www.first.org/cvss/calculator/4.0#CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N"
        }
      ],
      "remediations": [
        {
          "category": "mitigation",
          "details": "Nice did not indicate if/when a patch would be developed. Please see Nice\u0027s E3-Bulletin for the latest information on product security.",
          "product_ids": [
            "CSAFPID-0001"
          ],
          "url": "https://linear-solutions.com/wp-content/uploads/E3-Bulletin-06-27-2023.pdf"
        },
        {
          "category": "mitigation",
          "details": "Nice also recommends the following defensive measures to minimize the risk of exploitation of this vulnerability:",
          "product_ids": [
            "CSAFPID-0001"
          ]
        },
        {
          "category": "mitigation",
          "details": "Minimize network exposure of devices, ensuring they are not accessible from the internet.",
          "product_ids": [
            "CSAFPID-0001"
          ]
        },
        {
          "category": "mitigation",
          "details": "Place the devices behind firewalls and isolate them from other networks.",
          "product_ids": [
            "CSAFPID-0001"
          ]
        },
        {
          "category": "mitigation",
          "details": "When remote access is required, use secure methods, such as Virtual Private Networks (VPNs). Keep your VPNs as up-to-date as possible.",
          "product_ids": [
            "CSAFPID-0001"
          ]
        },
        {
          "category": "mitigation",
          "details": "Change default credentials on the device.",
          "product_ids": [
            "CSAFPID-0001"
          ]
        },
        {
          "category": "mitigation",
          "details": "Change the default IP address of the device.",
          "product_ids": [
            "CSAFPID-0001"
          ]
        },
        {
          "category": "mitigation",
          "details": "See Nice\u0027s Telephone Entry Bulletin for additional information.",
          "product_ids": [
            "CSAFPID-0001"
          ],
          "url": "https://linear-solutions.com/wp-content/uploads/Service-Bulletin-for-Telephone-Entry-Products-04-12-2023.pdf"
        },
        {
          "category": "mitigation",
          "details": "Users should contact Nice with any questions.",
          "product_ids": [
            "CSAFPID-0001"
          ],
          "url": "https://na.niceforyou.com/about/contact/"
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 9.8,
            "baseSeverity": "CRITICAL",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.1"
          },
          "products": [
            "CSAFPID-0001"
          ]
        }
      ]
    }
  ]
}