ICSMA-25-364-01

Vulnerability from csaf_cisa - Published: 2025-12-30 07:00 - Updated: 2025-12-30 07:00
Summary
WHILL Model C2 Electric Wheelchairs and Model F Power Chairs

Notes

Legal Notice and Terms of Use
This product is provided subject to this Notification (https://www.cisa.gov/notification) and this Privacy & Use policy (https://www.cisa.gov/privacy-policy).
Risk evaluation
Successful exploitation of this vulnerability could allow an attacker within Bluetooth range to take control over the product.
Critical infrastructure sectors
Healthcare and Public Health
Countries/areas deployed
Worldwide
Company headquarters location
Japan
Recommended Practices
CISA recommends users take defensive measures to minimize the risk of exploitation of this vulnerability, such as:
Recommended Practices
Minimize network exposure for all control system devices and/or systems, ensuring they are not accessible from the Internet.
Recommended Practices
Locate control system networks and remote devices behind firewalls and isolating them from business networks.
Recommended Practices
When remote access is required, use more secure methods, such as Virtual Private Networks (VPNs), recognizing VPNs may have vulnerabilities and should be updated to the most current version available. Also recognize VPN is only as secure as the connected devices.
Recommended Practices
For more information, contact WHILL Inc.
Recommended Practices
CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.
Recommended Practices
CISA also provides a section for control systems security recommended practices on the ICS webpage on cisa.gov/ics. Several CISA products detailing cyber defense best practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.
Recommended Practices
CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets.
Recommended Practices
Additional mitigation guidance and recommended practices are publicly available on the ICS webpage at cisa.gov/ics in the technical information paper, ICS-TIP-12-146-01B--Targeted Cyber Intrusion Detection and Mitigation Strategies.
Recommended Practices
Organizations observing suspected malicious activity should follow established internal procedures and report findings to CISA for tracking and correlation against other incidents.
Recommended Practices
CISA also recommends users take the following measures to protect themselves from social engineering attacks:
Recommended Practices
Do not click web links or open attachments in unsolicited email messages.
Recommended Practices
Refer to Recognizing and Avoiding Email Scams for more information on avoiding email scams.
Recommended Practices
Refer to Avoiding Social Engineering and Phishing Attacks for more information on social engineering attacks.
Recommended Practices
No known public exploitation specifically targeting this vulnerability has been reported to CISA at this time.
To clipboard 

{
  "document": {
    "acknowledgments": [
      {
        "names": [
          "Billy Rios",
          "Jesse Young",
          "Brandon Rothel",
          "Jonathan Butts",
          "Henri Hein",
          "Justin Boling",
          "Nick Kulesza",
          "Ken Natividad",
          "Carl Schuett"
        ],
        "organization": "the Exploit Development Team - QED Secure Solutions",
        "summary": "reported this vulnerability to CISA"
      }
    ],
    "category": "csaf_security_advisory",
    "csaf_version": "2.0",
    "distribution": {
      "text": "Disclosure is not limited",
      "tlp": {
        "label": "WHITE",
        "url": "https://www.cisa.gov/news-events/news/traffic-light-protocol-tlp-definitions-and-usage"
      }
    },
    "lang": "en-US",
    "notes": [
      {
        "category": "legal_disclaimer",
        "text": "This product is provided subject to this Notification (https://www.cisa.gov/notification) and this Privacy \u0026 Use policy (https://www.cisa.gov/privacy-policy).",
        "title": "Legal Notice and Terms of Use"
      },
      {
        "category": "summary",
        "text": "Successful exploitation of this vulnerability could allow an attacker within Bluetooth range to take control over the product.",
        "title": "Risk evaluation"
      },
      {
        "category": "other",
        "text": "Healthcare and Public Health",
        "title": "Critical infrastructure sectors"
      },
      {
        "category": "other",
        "text": "Worldwide",
        "title": "Countries/areas deployed"
      },
      {
        "category": "other",
        "text": "Japan",
        "title": "Company headquarters location"
      },
      {
        "category": "general",
        "text": "CISA recommends users take defensive measures to minimize the risk of exploitation of this vulnerability, such as:",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "Minimize network exposure for all control system devices and/or systems, ensuring they are not accessible from the Internet.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "Locate control system networks and remote devices behind firewalls and isolating them from business networks.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "When remote access is required, use more secure methods, such as Virtual Private Networks (VPNs), recognizing VPNs may have vulnerabilities and should be updated to the most current version available. Also recognize VPN is only as secure as the connected devices.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "For more information, contact WHILL Inc.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "CISA also provides a section for control systems security recommended practices on the ICS webpage on cisa.gov/ics. Several CISA products detailing cyber defense best practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "Additional mitigation guidance and recommended practices are publicly available on the ICS webpage at cisa.gov/ics in the technical information paper, ICS-TIP-12-146-01B--Targeted Cyber Intrusion Detection and Mitigation Strategies.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "Organizations observing suspected malicious activity should follow established internal procedures and report findings to CISA for tracking and correlation against other incidents.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "CISA also recommends users take the following measures to protect themselves from social engineering attacks:",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "Do not click web links or open attachments in unsolicited email messages.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "Refer to Recognizing and Avoiding Email Scams for more information on avoiding email scams.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "Refer to Avoiding Social Engineering and Phishing Attacks for more information on social engineering attacks.",
        "title": "Recommended Practices"
      },
      {
        "category": "general",
        "text": "No known public exploitation specifically targeting this vulnerability has been reported to CISA at this time.",
        "title": "Recommended Practices"
      }
    ],
    "publisher": {
      "category": "coordinator",
      "contact_details": "central@cisa.dhs.gov",
      "name": "CISA",
      "namespace": "https://www.cisa.gov/"
    },
    "references": [
      {
        "category": "self",
        "summary": "ICS Advisory ICSMA-25-364-01 JSON",
        "url": "https://raw.githubusercontent.com/cisagov/CSAF/develop/csaf_files/OT/white/2025/icsma-25-364-01.json"
      },
      {
        "category": "self",
        "summary": "ICSA Advisory ICSMA-25-364-01 - Web Version",
        "url": "https://www.cisa.gov/news-events/ics-medical-advisories/icsma-25-364-01"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/uscert/ics/alerts/ICS-ALERT-10-301-01"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://whill.inc/us/customer-support/"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/resources-tools/resources/ics-recommended-practices"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/sites/default/files/publications/Cybersecurity_Best_Practices_for_Industrial_Control_Systems.pdf"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/topics/industrial-control-systems"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/uscert/sites/default/files/publications/emailscams0905.pdf"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/uscert/ncas/tips/ST04-014"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/news-events/ics-alerts/ics-alert-10-301-01"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/sites/default/files/recommended_practices/NCCIC_ICS-CERT_Defense_in_Depth_2016_S508C.pdf"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/news-events/news/targeted-cyber-intrusion-detection-and-mitigation-strategies-update-b"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/secure-our-world/teach-employees-avoid-phishing"
      },
      {
        "category": "external",
        "summary": "Recommended Practices",
        "url": "https://www.cisa.gov/news-events/news/avoiding-social-engineering-and-phishing-attacks"
      }
    ],
    "title": "WHILL Model C2 Electric Wheelchairs and Model F Power Chairs",
    "tracking": {
      "current_release_date": "2025-12-30T07:00:00.000000Z",
      "generator": {
        "date": "2025-12-29T19:38:56.317496Z",
        "engine": {
          "name": "CISA CSAF Generator",
          "version": "1.0.0"
        }
      },
      "id": "ICSMA-25-364-01",
      "initial_release_date": "2025-12-30T07:00:00.000000Z",
      "revision_history": [
        {
          "date": "2025-12-30T07:00:00.000000Z",
          "legacy_version": "Initial",
          "number": "1",
          "summary": "Initial Publication"
        }
      ],
      "status": "final",
      "version": "1"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "branches": [
              {
                "category": "product_version_range",
                "name": "vers:all/*",
                "product": {
                  "name": "WHILL Inc. Model C2 Electric WheelChair: vers:all/*",
                  "product_id": "CSAFPID-0001"
                }
              }
            ],
            "category": "product_name",
            "name": "Model C2 Electric WheelChair"
          },
          {
            "branches": [
              {
                "category": "product_version_range",
                "name": "vers:all/*",
                "product": {
                  "name": "WHILL Inc. Model F Power Chair: vers:all/*",
                  "product_id": "CSAFPID-0002"
                }
              }
            ],
            "category": "product_name",
            "name": "Model F Power Chair"
          }
        ],
        "category": "vendor",
        "name": "WHILL Inc."
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2025-14346",
      "cwe": {
        "id": "CWE-306",
        "name": "Missing Authentication for Critical Function"
      },
      "notes": [
        {
          "category": "summary",
          "text": "WHILL Model C2 Electric Wheelchairs and Model F Power Chairs do not enforce authentication for Bluetooth connections. An attacker within range can pair with the device and issue movement commands, override speed restrictions, and manipulate configuration profiles without any credentials or user interaction.",
          "title": "Vulnerability Summary"
        }
      ],
      "product_status": {
        "known_affected": [
          "CSAFPID-0001",
          "CSAFPID-0002"
        ]
      },
      "references": [
        {
          "category": "external",
          "summary": "www.cve.org",
          "url": "https://www.cve.org/CVERecord?id=CVE-2025-14346"
        },
        {
          "category": "external",
          "summary": "www.first.org",
          "url": "https://www.first.org/cvss/calculator/3.1#CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H"
        },
        {
          "category": "external",
          "summary": "www.first.org",
          "url": "https://www.first.org/cvss/calculator/4.0#CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N"
        }
      ],
      "remediations": [
        {
          "category": "mitigation",
          "details": "WHILL has deployed the following fixes on December 29th, 2025:",
          "product_ids": [
            "CSAFPID-0001",
            "CSAFPID-0002"
          ]
        },
        {
          "category": "mitigation",
          "details": "Device-Side Speed Profile Protection:",
          "product_ids": [
            "CSAFPID-0001",
            "CSAFPID-0002"
          ]
        },
        {
          "category": "mitigation",
          "details": "Implemented a safeguard in the wheelchair firmware to prevent unauthorized modification of speed profiles from the mobile application.",
          "product_ids": [
            "CSAFPID-0001",
            "CSAFPID-0002"
          ]
        },
        {
          "category": "mitigation",
          "details": "Unlock Command Restriction During Motion:",
          "product_ids": [
            "CSAFPID-0001",
            "CSAFPID-0002"
          ]
        },
        {
          "category": "mitigation",
          "details": "Block unlock commands issued from either the mobile app or the smart key while the wheelchair is in motion.",
          "product_ids": [
            "CSAFPID-0001",
            "CSAFPID-0002"
          ]
        },
        {
          "category": "mitigation",
          "details": "Application JSON File Obfuscation:",
          "product_ids": [
            "CSAFPID-0001",
            "CSAFPID-0002"
          ]
        },
        {
          "category": "mitigation",
          "details": "Obfuscate the configuration files used by the mobile application by converting JSON files into a binary format on both Android and iOS platforms.",
          "product_ids": [
            "CSAFPID-0001",
            "CSAFPID-0002"
          ]
        },
        {
          "category": "mitigation",
          "details": "For more information, contact WHILL Inc.",
          "product_ids": [
            "CSAFPID-0001",
            "CSAFPID-0002"
          ],
          "url": "https://whill.inc/us/contact/"
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 9.8,
            "baseSeverity": "CRITICAL",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.1"
          },
          "products": [
            "CSAFPID-0001",
            "CSAFPID-0002"
          ]
        }
      ]
    }
  ]
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.