var-201705-3741
Vulnerability from variot
A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314. Vendors have confirmed this vulnerability Bug ID CSCvc08314 It is released as.Information may be obtained. Cisco Finesse is prone to an information-disclosure vulnerability. An attacker can exploit this issue to gain access to sensitive information that may aid in further attacks. This issue is being tracked by Cisco BugId CSCvc08314. This component provides intelligent contact routing, call processing, web-to-desktop computer telephony integration (CTI) and multi-channel contact management capabilities over an IP infrastructure
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
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- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.