Vulnerability-Lookup

BDU:2024-08272

Vulnerability from fstec - Published: 15.10.2024

Title

Уязвимость программного обеспечения управления ИТ-инфраструктурой SolarWinds Web Help Desk (WHD), связанная с недостатками механизма десериализации, позволяющая нарушителю выполнить произвольный код

Description

Уязвимость программного обеспечения управления ИТ-инфраструктурой SolarWinds Web Help Desk (WHD) связана с недостатками механизма десериализации. Эксплуатация уязвимости может позволить нарушителю, действующему удалённо, выполнить произвольный код путём запуска специально сформированных команд

Severity ?


                    
                      AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Vendor

SolarWinds Inc.

Software Name

SolarWinds Web Help Desk

Software Version

до 12.8.3 HF3 (SolarWinds Web Help Desk)

Possible Mitigations

Установка обновлений из доверенных источников. В связи со сложившейся обстановкой и введенными санкциями против Российской Федерации рекомендуется устанавливать обновления программного обеспечения только после оценки всех сопутствующих рисков. Компенсирующие меры: - использование средств межсетевого экранирования уровня веб-приложений для ограничения возможности удалённого доступа к уязвимому программному обеспечению; - ограничение доступа к программному обеспечению из внешних сетей (Интернет); - использование виртуальных частных сетей для организации удаленного доступа (VPN). Использование рекомендаций: https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28988

Reference

https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28988

CWE

CWE-502

JSON

To clipboard

{
  "CVSS 2.0": "AV:N/AC:L/Au:N/C:C/I:C/A:C",
  "CVSS 3.0": "AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
  "CVSS 4.0": null,
  "remediation_\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440": null,
  "remediation_\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435": null,
  "\u0412\u0435\u043d\u0434\u043e\u0440 \u041f\u041e": "SolarWinds Inc.",
  "\u0412\u0435\u0440\u0441\u0438\u044f \u041f\u041e": "\u0434\u043e 12.8.3 HF3 (SolarWinds Web Help Desk)",
  "\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u044b\u0435 \u043c\u0435\u0440\u044b \u043f\u043e \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044e": "\u0423\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u0430 \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0439 \u0438\u0437 \u0434\u043e\u0432\u0435\u0440\u0435\u043d\u043d\u044b\u0445 \u0438\u0441\u0442\u043e\u0447\u043d\u0438\u043a\u043e\u0432.\n\u0412 \u0441\u0432\u044f\u0437\u0438 \u0441\u043e \u0441\u043b\u043e\u0436\u0438\u0432\u0448\u0435\u0439\u0441\u044f \u043e\u0431\u0441\u0442\u0430\u043d\u043e\u0432\u043a\u043e\u0439 \u0438 \u0432\u0432\u0435\u0434\u0435\u043d\u043d\u044b\u043c\u0438 \u0441\u0430\u043d\u043a\u0446\u0438\u044f\u043c\u0438 \u043f\u0440\u043e\u0442\u0438\u0432 \u0420\u043e\u0441\u0441\u0438\u0439\u0441\u043a\u043e\u0439 \u0424\u0435\u0434\u0435\u0440\u0430\u0446\u0438\u0438 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u0442\u0441\u044f \u0443\u0441\u0442\u0430\u043d\u0430\u0432\u043b\u0438\u0432\u0430\u0442\u044c \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f \u0442\u043e\u043b\u044c\u043a\u043e \u043f\u043e\u0441\u043b\u0435 \u043e\u0446\u0435\u043d\u043a\u0438 \u0432\u0441\u0435\u0445 \u0441\u043e\u043f\u0443\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0445 \u0440\u0438\u0441\u043a\u043e\u0432.\n\n\u041a\u043e\u043c\u043f\u0435\u043d\u0441\u0438\u0440\u0443\u044e\u0449\u0438\u0435 \u043c\u0435\u0440\u044b:\n- \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u0441\u0440\u0435\u0434\u0441\u0442\u0432 \u043c\u0435\u0436\u0441\u0435\u0442\u0435\u0432\u043e\u0433\u043e \u044d\u043a\u0440\u0430\u043d\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u0443\u0440\u043e\u0432\u043d\u044f \u0432\u0435\u0431-\u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u0439 \u0434\u043b\u044f \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u0438\u044f \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0443\u0434\u0430\u043b\u0451\u043d\u043d\u043e\u0433\u043e \u0434\u043e\u0441\u0442\u0443\u043f\u0430 \u043a \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u043c\u0443 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u043c\u0443 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044e;\n- \u043e\u0433\u0440\u0430\u043d\u0438\u0447\u0435\u043d\u0438\u0435 \u0434\u043e\u0441\u0442\u0443\u043f\u0430 \u043a \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u043c\u0443 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044e \u0438\u0437 \u0432\u043d\u0435\u0448\u043d\u0438\u0445 \u0441\u0435\u0442\u0435\u0439 (\u0418\u043d\u0442\u0435\u0440\u043d\u0435\u0442);\n- \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u0432\u0438\u0440\u0442\u0443\u0430\u043b\u044c\u043d\u044b\u0445 \u0447\u0430\u0441\u0442\u043d\u044b\u0445 \u0441\u0435\u0442\u0435\u0439 \u0434\u043b\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u0443\u0434\u0430\u043b\u0435\u043d\u043d\u043e\u0433\u043e \u0434\u043e\u0441\u0442\u0443\u043f\u0430 (VPN).\n\n\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u0439:\nhttps://www.solarwinds.com/trust-center/security-advisories/cve-2024-28988",
  "\u0414\u0430\u0442\u0430 \u0432\u044b\u044f\u0432\u043b\u0435\u043d\u0438\u044f": "15.10.2024",
  "\u0414\u0430\u0442\u0430 \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0435\u0433\u043e \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f": "21.10.2024",
  "\u0414\u0430\u0442\u0430 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0438": "21.10.2024",
  "\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440": "BDU:2024-08272",
  "\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440\u044b \u0434\u0440\u0443\u0433\u0438\u0445 \u0441\u0438\u0441\u0442\u0435\u043c \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0439 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "CVE-2024-28988",
  "\u0418\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e\u0431 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0430",
  "\u041a\u043b\u0430\u0441\u0441 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u043a\u043e\u0434\u0430",
  "\u041d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u041f\u041e": "SolarWinds Web Help Desk",
  "\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435 \u041e\u0421 \u0438 \u0442\u0438\u043f \u0430\u043f\u043f\u0430\u0440\u0430\u0442\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u044b": null,
  "\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422-\u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u043e\u0439 SolarWinds Web Help Desk (WHD), \u0441\u0432\u044f\u0437\u0430\u043d\u043d\u0430\u044f \u0441 \u043d\u0435\u0434\u043e\u0441\u0442\u0430\u0442\u043a\u0430\u043c\u0438 \u043c\u0435\u0445\u0430\u043d\u0438\u0437\u043c\u0430 \u0434\u0435\u0441\u0435\u0440\u0438\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438, \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044e\u0449\u0430\u044f \u043d\u0430\u0440\u0443\u0448\u0438\u0442\u0435\u043b\u044e \u0432\u044b\u043f\u043e\u043b\u043d\u0438\u0442\u044c \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u043b\u044c\u043d\u044b\u0439 \u043a\u043e\u0434",
  "\u041d\u0430\u043b\u0438\u0447\u0438\u0435 \u044d\u043a\u0441\u043f\u043b\u043e\u0439\u0442\u0430": "\u0414\u0430\u043d\u043d\u044b\u0435 \u0443\u0442\u043e\u0447\u043d\u044f\u044e\u0442\u0441\u044f",
  "\u041e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u043e\u0448\u0438\u0431\u043a\u0438 CWE": "\u0412\u043e\u0441\u0441\u0442\u0430\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 \u0432 \u043f\u0430\u043c\u044f\u0442\u0438 \u043d\u0435\u0434\u043e\u0441\u0442\u043e\u0432\u0435\u0440\u043d\u044b\u0445 \u0434\u0430\u043d\u043d\u044b\u0445 (CWE-502)",
  "\u041e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0418\u0422-\u0438\u043d\u0444\u0440\u0430\u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u043e\u0439 SolarWinds Web Help Desk (WHD) \u0441\u0432\u044f\u0437\u0430\u043d\u0430 \u0441 \u043d\u0435\u0434\u043e\u0441\u0442\u0430\u0442\u043a\u0430\u043c\u0438 \u043c\u0435\u0445\u0430\u043d\u0438\u0437\u043c\u0430 \u0434\u0435\u0441\u0435\u0440\u0438\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438. \u042d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u044f \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438 \u043c\u043e\u0436\u0435\u0442 \u043f\u043e\u0437\u0432\u043e\u043b\u0438\u0442\u044c \u043d\u0430\u0440\u0443\u0448\u0438\u0442\u0435\u043b\u044e, \u0434\u0435\u0439\u0441\u0442\u0432\u0443\u044e\u0449\u0435\u043c\u0443 \u0443\u0434\u0430\u043b\u0451\u043d\u043d\u043e, \u0432\u044b\u043f\u043e\u043b\u043d\u0438\u0442\u044c \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u043b\u044c\u043d\u044b\u0439 \u043a\u043e\u0434 \u043f\u0443\u0442\u0451\u043c \u0437\u0430\u043f\u0443\u0441\u043a\u0430 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u044c\u043d\u043e \u0441\u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0445 \u043a\u043e\u043c\u0430\u043d\u0434",
  "\u041f\u043e\u0441\u043b\u0435\u0434\u0441\u0442\u0432\u0438\u044f \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": null,
  "\u041f\u0440\u043e\u0447\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f": null,
  "\u0421\u0432\u044f\u0437\u044c \u0441 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438 \u0418\u0411": "\u0414\u0430\u043d\u043d\u044b\u0435 \u0443\u0442\u043e\u0447\u043d\u044f\u044e\u0442\u0441\u044f",
  "\u0421\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d\u0430",
  "\u0421\u043f\u043e\u0441\u043e\u0431 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044f": "\u041e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f",
  "\u0421\u043f\u043e\u0441\u043e\u0431 \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438": "\u041c\u0430\u043d\u0438\u043f\u0443\u043b\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u0430\u043c\u0438 \u0434\u0430\u043d\u043d\u044b\u0445",
  "\u0421\u0441\u044b\u043b\u043a\u0438 \u043d\u0430 \u0438\u0441\u0442\u043e\u0447\u043d\u0438\u043a\u0438": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28988",
  "\u0421\u0442\u0430\u0442\u0443\u0441 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u0430 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u043c",
  "\u0422\u0438\u043f \u041f\u041e": "\u041f\u0440\u0438\u043a\u043b\u0430\u0434\u043d\u043e\u0435 \u041f\u041e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u0441\u0438\u0441\u0442\u0435\u043c",
  "\u0422\u0438\u043f \u043e\u0448\u0438\u0431\u043a\u0438 CWE": "CWE-502",
  "\u0423\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041a\u0440\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 (\u0431\u0430\u0437\u043e\u0432\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 CVSS 2.0 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 10)\n\u041a\u0440\u0438\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 (\u0431\u0430\u0437\u043e\u0432\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 CVSS 3.0 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 9,8)"
}

CVE-2024-28988 (GCVE-0-2024-28988)

Vulnerability from cvelistv5 – Published: 2025-09-01 21:18 – Updated: 2026-02-26 17:49

Title

SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability

Summary

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. We recommend all Web Help Desk customers apply the patch, which is now available. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

Severity ?

9.8 (Critical)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CWE

CWE-502 - Deserialization of Untrusted Data

Assigner

SolarWinds

References

URL

Tags

	https://support.solarwinds.com/SuccessCenter/s/ar…
	https://www.solarwinds.com/trust-center/security-…

Impacted products

	Vendor	Product	Version
	SolarWinds	Web Help Desk	Affected: 12.8.3 HF 2 and previous versions

Credits

Guy Lederfein of Trend Micro

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-28988",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-09-03T03:55:25.330470Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-02-26T17:49:55.146Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.3 HF 2 and previous versions"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Guy Lederfein of Trend Micro"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cdiv\u003e\u003cp\u003eSolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.\u003cspan style=\"background-color: var(--wht);\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003eWe recommend all Web Help Desk customers apply the patch, which is now available.\u003cspan style=\"background-color: var(--wht);\"\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003eWe thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities. \u0026nbsp; \u003c/p\u003e\u003c/div\u003e"
            }
          ],
          "value": "SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.\u00a0\n\n\n\n\n\nWe recommend all Web Help Desk customers apply the patch, which is now available.\u00a0\n\n\n\n\n\nWe thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-586",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-586 Object Injection"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "HIGH",
            "baseScore": 9.8,
            "baseSeverity": "CRITICAL",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-502",
              "description": "CWE-502 Deserialization of Untrusted Data",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-09-01T21:18:58.626Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3"
        },
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 3"
            }
          ],
          "value": "All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 3"
        }
      ],
      "source": {
        "discovery": "UNKNOWN"
      },
      "title": "SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2024-28988",
    "datePublished": "2025-09-01T21:18:58.626Z",
    "dateReserved": "2024-03-13T20:27:09.782Z",
    "dateUpdated": "2026-02-26T17:49:55.146Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

BDU:2024-08272

CVE-2024-28988 (GCVE-0-2024-28988)

Tags

Sightings

Nomenclature