Vulnerability-Lookup

CNVD-2021-94846

Vulnerability from cnvd - Published: 2021-12-07

Title

ZOHO ManageEngine ServiceDesk Plus远程代码执行漏洞

Description

ZOHO ManageEngine ServiceDesk Plus（SDP）是美国卓豪（ZOHO）公司的一套基于ITIL架构的IT服务管理软件。该软件集成了事件管理、问题管理、资产管理IT项目管理、采购与合同管理等功能模块。 ZOHO ManageEngine ServiceDesk Plus存在远程代码执行漏洞，未经身份验证的攻击者可利用该漏洞远程执行代码。

Severity

中

Patch Name

ZOHO ManageEngine ServiceDesk Plus远程代码执行漏洞的补丁

Patch Description

Formal description

厂商已发布了漏洞修复程序，请及时关注更新： https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021。

Reference

https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021

Impacted products

Name
['ZOHO ManageEngine ServiceDesk Plus <11306', 'Zoho ManageEngine ServiceDesk Plus MSP <10530', 'ZOHO ManageEngine SupportCenter Plus <11014']

Show details on source website

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    "cve": {
      "cveNumber": "CVE-2021-44077",
      "cveUrl": "https://nvd.nist.gov/vuln/detail/CVE-2021-44077"
    }
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  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2021-94846",
  "openTime": "2021-12-07",
  "patchDescription": "ZOHO ManageEngine ServiceDesk Plus\uff08SDP\uff09\u662f\u7f8e\u56fd\u5353\u8c6a\uff08ZOHO\uff09\u516c\u53f8\u7684\u4e00\u5957\u57fa\u4e8eITIL\u67b6\u6784\u7684IT\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u96c6\u6210\u4e86\u4e8b\u4ef6\u7ba1\u7406\u3001\u95ee\u9898\u7ba1\u7406\u3001\u8d44\u4ea7\u7ba1\u7406IT\u9879\u76ee\u7ba1\u7406\u3001\u91c7\u8d2d\u4e0e\u5408\u540c\u7ba1\u7406\u7b49\u529f\u80fd\u6a21\u5757\u3002\r\n\r\nZOHO ManageEngine ServiceDesk Plus\u5b58\u5728\u8fdc\u7a0b\u4ee3\u7801\u6267\u884c\u6f0f\u6d1e\uff0c\u672a\u7ecf\u8eab\u4efd\u9a8c\u8bc1\u7684\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u8fdc\u7a0b\u6267\u884c\u4ee3\u7801\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
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      "Zoho ManageEngine ServiceDesk Plus MSP \u003c10530",
      "ZOHO ManageEngine SupportCenter Plus \u003c11014"
    ]
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  "referenceLink": "https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021",
  "serverity": "\u4e2d",
  "submitTime": "2021-11-30",
  "title": "ZOHO ManageEngine ServiceDesk Plus\u8fdc\u7a0b\u4ee3\u7801\u6267\u884c\u6f0f\u6d1e"
}

CVE-2021-44077 (GCVE-0-2021-44077)

Vulnerability from cvelistv5 – Published: 2021-11-29 03:17 – Updated: 2025-10-21 23:25

Summary

Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.

Severity

9.8 (Critical)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

SSVC

Exploitation: active Automatable: yes Technical Impact: total

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2025-02-04 19:30 UTC

CWE

n/a
CWE-306 - Missing Authentication for Critical Function

Assigner

mitre mitre root

References

6 references

URL	Tags
https://pitstop.manageengine.com/portal/en/commun…	x_refsource_MISC
https://pitstop.manageengine.com/portal/en/commun…	x_refsource_MISC
https://pitstop.manageengine.com/portal/en/commun…	x_refsource_MISC
https://pitstop.manageengine.com/portal/en/commun…	x_refsource_MISC
http://packetstormsecurity.com/files/165400/Manag…	x_refsource_MISC
https://www.cisa.gov/known-exploited-vulnerabilit…	government-resource

Show details on NVD website

JSON

To clipboard

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        ],
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      },
      {
        "metrics": [
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Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.

Action not permitted

CNVD-2021-94846

CVE-2021-44077 (GCVE-0-2021-44077)

Tags

Sightings

Nomenclature

Related by attack behaviour