CVE-2021-44077 (GCVE-0-2021-44077)
Vulnerability from cvelistv5 – Published: 2021-11-29 03:17 – Updated: 2025-10-21 23:25Summary
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
Severity
9.8 (Critical)
SSVC
Exploitation: active
Automatable: yes
Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2025-02-04 19:30 UTC
CWE
- n/a
- CWE-306 - Missing Authentication for Critical Function
Assigner
References
6 references
| URL | Tags |
|---|---|
| https://pitstop.manageengine.com/portal/en/commun… | x_refsource_MISC |
| https://pitstop.manageengine.com/portal/en/commun… | x_refsource_MISC |
| https://pitstop.manageengine.com/portal/en/commun… | x_refsource_MISC |
| https://pitstop.manageengine.com/portal/en/commun… | x_refsource_MISC |
| http://packetstormsecurity.com/files/165400/Manag… | x_refsource_MISC |
| https://www.cisa.gov/known-exploited-vulnerabilit… | government-resource |
CISA
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 128c1dc8-afab-477f-8f03-8071562fe288
Exploited: Yes
Timestamps
First Seen: 2021-12-01
Asserted: 2021-12-01
Scope
Notes: KEV entry: Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability | Affected: Zoho / ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus | Description: Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution | Required action: Apply updates per vendor instructions. | Due date: 2021-12-15 | Known ransomware campaign use (KEV): Unknown | Notes (KEV): https://nvd.nist.gov/vuln/detail/CVE-2021-44077
Evidence
Type: Vendor Report
Signal: Successful Exploitation
Confidence: 80%
Source: cisa-kev
Details
| Cwes | CWE-306 |
|---|---|
| Feed | CISA Known Exploited Vulnerabilities Catalog |
| Product | ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus |
| Due Date | 2021-12-15 |
| Date Added | 2021-12-01 |
| Vendorproject | Zoho |
| Vulnerabilityname | Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability |
| Knownransomwarecampaignuse | Unknown |
References
Created: 2026-02-02 12:28 UTC
| Updated: 2026-02-06 07:17 UTC
Previdian
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 138cf9f6-c6e8-4757-b5e1-7836bfcc0931
Exploited: Yes
Timestamps
First Seen: 2021-12-01
Asserted: 2021-12-01
Scope
Notes: KEVIntel entry: Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to... | Affected: Zoho / ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus MSP, ManageEngine SupportCenter Plus | CVSS: 9.8 (CRITICAL) | Used in malware: unknown | Not yet in CISA KEV: False
Evidence
Type: Public Report
Signal: Successful Exploitation
Confidence: 70%
Source: kevintel
Details
| Feed | KEVIntel (kevintel.com) |
|---|---|
| Title | Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to... |
| Vendor | Zoho |
| Product | ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus MSP, ManageEngine SupportCenter Plus |
| Added Date | 2021-12-01T00:00:00.000Z |
| Cvss Score | 9.8 |
| Epss Score | None |
| Cvss Severity | CRITICAL |
| Epss Percentile | None |
| Used In Malware | unknown |
| Ahead Of Cisa Kev | None |
| Not Yet In Cisa Kev | False |
References
Created: 2026-06-23 14:04 UTC
| Updated: 2026-07-10 06:14 UTC
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"value": "Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration."
},
{
"lang": "es",
"value": "Zoho ManageEngine ServiceDesk Plus versiones anteriores a 11306, ServiceDesk Plus MSP versiones anteriores a 10530, y SupportCenter Plus versiones anteriores a 11014, son vulnerables a una ejecuci\u00f3n de c\u00f3digo remota no autenticada. Esto est\u00e1 relacionado con las URLs /RestAPI en un servlet, y con ImportTechnicians en la configuraci\u00f3n de Struts"
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],
"id": "CVE-2021-44077",
"lastModified": "2024-11-21T06:30:19.610",
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"published": "2021-11-29T04:15:06.737",
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Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
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Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.
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