FKIE_CVE-2021-44077

Vulnerability from fkie_nvd - Published: 2021-11-29 04:15 - Updated: 2026-06-17 04:11
Summary
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
References
cve@mitre.orghttp://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.htmlExploit, Third Party Advisory, VDB Entry
cve@mitre.orghttps://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-abovePatch, Vendor Advisory
cve@mitre.orghttps://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529Vendor Advisory
cve@mitre.orghttps://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021Vendor Advisory
cve@mitre.orghttps://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.htmlExploit, Third Party Advisory, VDB Entry
af854a3a-2127-422b-91ae-364da2661108https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-abovePatch, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013Vendor Advisory
134c704f-9b21-4f2e-91b3-4a467353bcc0https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-44077US Government Resource
Impacted products
Vendor Product Version
zohocorp manageengine_servicedesk_plus *
zohocorp manageengine_servicedesk_plus 11.1
zohocorp manageengine_servicedesk_plus 11.1
zohocorp manageengine_servicedesk_plus 11.1
zohocorp manageengine_servicedesk_plus 11.1
zohocorp manageengine_servicedesk_plus 11.1
zohocorp manageengine_servicedesk_plus 11.1
zohocorp manageengine_servicedesk_plus 11.1
zohocorp manageengine_servicedesk_plus 11.1
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.2
zohocorp manageengine_servicedesk_plus 11.3
zohocorp manageengine_servicedesk_plus 11.3
zohocorp manageengine_servicedesk_plus 11.3
zohocorp manageengine_servicedesk_plus 11.3
zohocorp manageengine_servicedesk_plus 11.3
zohocorp manageengine_servicedesk_plus 11.3
zohocorp manageengine_servicedesk_plus_msp *
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_servicedesk_plus_msp 10.5
zohocorp manageengine_supportcenter_plus *
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0
zohocorp manageengine_supportcenter_plus 11.0

{
  "affected": [
    {
      "affectedData": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "source": "cve@mitre.org"
    }
  ],
  "cisaActionDue": "2021-12-15",
  "cisaExploitAdd": "2021-12-01",
  "cisaRequiredAction": "Apply updates per vendor instructions.",
  "cisaVulnerabilityName": "Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability",
  "configurations": [
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              "matchCriteriaId": "791D8E77-1A6B-4739-A6E6-BF91E978144E",
              "versionEndExcluding": "11.0",
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            {
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              "matchCriteriaId": "D788203D-B169-4C98-B090-B070630750DF",
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              "matchCriteriaId": "846EA6AB-9588-4D9F-AEBD-83B018BE7362",
              "vulnerable": true
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              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration."
    },
    {
      "lang": "es",
      "value": "Zoho ManageEngine ServiceDesk Plus versiones anteriores a 11306, ServiceDesk Plus MSP versiones anteriores a 10530, y SupportCenter Plus versiones anteriores a 11014, son vulnerables a una ejecuci\u00f3n de c\u00f3digo remota no autenticada. Esto est\u00e1 relacionado con las URLs /RestAPI en un servlet, y con ImportTechnicians en la configuraci\u00f3n de Struts"
    }
  ],
  "id": "CVE-2021-44077",
  "lastModified": "2026-06-17T04:11:52.397",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "HIGH",
        "cvssData": {
          "accessComplexity": "LOW",
          "accessVector": "NETWORK",
          "authentication": "NONE",
          "availabilityImpact": "PARTIAL",
          "baseScore": 7.5,
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:L/Au:N/C:P/I:P/A:P",
          "version": "2.0"
        },
        "exploitabilityScore": 10.0,
        "impactScore": 6.4,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 9.8,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.9,
        "source": "nvd@nist.gov",
        "type": "Primary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 9.8,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.9,
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2021-44077",
          "options": [
            {
              "exploitation": "active"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2025-02-04T19:30:45.713677Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2021-11-29T04:15:06.737",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Exploit",
        "Third Party Advisory",
        "VDB Entry"
      ],
      "url": "http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html"
    },
    {
      "source": "cve@mitre.org",
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    },
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    },
    {
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    },
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    },
    {
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      "tags": [
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      "url": "http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html"
    },
    {
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      "tags": [
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        "Vendor Advisory"
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    },
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      "tags": [
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      ],
      "url": "https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529"
    },
    {
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    },
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      "tags": [
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      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-44077"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-306"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-306"
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      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "type": "Secondary"
    }
  ]
}



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Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

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Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.


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