CVE-2020-1767 (GCVE-0-2020-1767)

Vulnerability from cvelistv5 – Published: 2020-01-10 15:09 – Updated: 2024-09-16 16:33
VLAI?
Summary
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Severity ?
3.5 (Low)
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
CWE
  • Sender spoofing
Assigner
References
Impacted products
Vendor Product Version
OTRS AG ((OTRS)) Community Edition Affected: 6.0.x version 6.0.24 and prior versions
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    OTRS AG OTRS Affected: 7.0.x version 7.0.13 and prior versions
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            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
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      "descriptions": [
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        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
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          "lang": "en",
          "value": "Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25"
        },
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          "value": "Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/5f488fd6c809064ee49def3a432030258d211570"
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      "title": "Possible to send drafted messages as wrong agent",
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    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2020-1767",
    "datePublished": "2020-01-10T15:09:00.608111Z",
    "dateReserved": "2019-11-29T00:00:00",
    "dateUpdated": "2024-09-16T16:33:51.552Z",
    "state": "PUBLISHED"
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  "dataVersion": "5.1",
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      "id": "CVE-2020-1767",
      "lastModified": "2024-11-21T05:11:20.727",
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      "published": "2020-01-10T15:15:12.160",
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  }
}


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Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.