cvelistv5 - cve-2020-1767

cve-2020-1767

Vulnerability from cvelistv5

Published

2020-01-10 15:09

Modified

2024-09-16 16:33

Severity ?

3.5 (Low) - CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

Summary

Possible to send drafted messages as wrong agent

References

URL	Tags
security@otrs.com	https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html	Mailing List, Third Party Advisory
security@otrs.com	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
security@otrs.com	https://otrs.com/release-notes/otrs-security-advisory-2020-03/	Release Notes, Vendor Advisory

Impacted products

Vendor

Product

Version

▼

OTRS AG

((OTRS)) Community Edition

Version: 6.0.x version 6.0.24 and prior versions

OTRS AG

OTRS

Version: 7.0.x version 7.0.13 and prior versions

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T06:46:30.861Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-03/"
          },
          {
            "name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.x version 6.0.24 and prior versions"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x version 7.0.13 and prior versions"
            }
          ]
        }
      ],
      "datePublic": "2020-01-10T00:00:00",
      "descriptions": [
        {
          "lang": "en",
          "value": "Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "NONE",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "Sender spoofing",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:07:04.665672",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-03/"
        },
        {
          "name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
        },
        {
          "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25"
        },
        {
          "lang": "en",
          "value": "Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/5f488fd6c809064ee49def3a432030258d211570"
        }
      ],
      "source": {
        "advisory": "OSA-2020-03",
        "defect": [
          "2019121042000738"
        ],
        "discovery": "USER"
      },
      "title": "Possible to send drafted messages as wrong agent",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2020-1767",
    "datePublished": "2020-01-10T15:09:00.608111Z",
    "dateReserved": "2019-11-29T00:00:00",
    "dateUpdated": "2024-09-16T16:33:51.552Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "meta": {
    "nvd": "{\"cve\":{\"id\":\"CVE-2020-1767\",\"sourceIdentifier\":\"security@otrs.com\",\"published\":\"2020-01-10T15:15:12.160\",\"lastModified\":\"2023-08-31T03:15:10.847\",\"vulnStatus\":\"Modified\",\"descriptions\":[{\"lang\":\"en\",\"value\":\"Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.\"},{\"lang\":\"es\",\"value\":\"Agent A es capaz de guardar un borrador (es decir, para la respuesta del cliente). Luego, Agent B puede abrir el borrador, cambiar el texto por completo y enviarlo a nombre del Agente A. Para el cliente, no ser\u00e1 visible que el mensaje fue enviado por otro agente. Este problema afecta a: ((OTRS)) Community Edition versiones 6.0.x versi\u00f3n 6.0.24 y anteriores. OTRS versiones 7.0.x versi\u00f3n 7.0.13 y anteriores.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\",\"baseScore\":4.3,\"baseSeverity\":\"MEDIUM\"},\"exploitabilityScore\":2.8,\"impactScore\":1.4},{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"REQUIRED\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\",\"baseScore\":3.5,\"baseSeverity\":\"LOW\"},\"exploitabilityScore\":2.1,\"impactScore\":1.4}],\"cvssMetricV2\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"2.0\",\"vectorString\":\"AV:N/AC:M/Au:S/C:N/I:P/A:N\",\"accessVector\":\"NETWORK\",\"accessComplexity\":\"MEDIUM\",\"authentication\":\"SINGLE\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"PARTIAL\",\"availabilityImpact\":\"NONE\",\"baseScore\":3.5},\"baseSeverity\":\"LOW\",\"exploitabilityScore\":6.8,\"impactScore\":2.9,\"acInsufInfo\":false,\"obtainAllPrivilege\":false,\"obtainUserPrivilege\":false,\"obtainOtherPrivilege\":false,\"userInteractionRequired\":false}]},\"weaknesses\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"NVD-CWE-Other\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"6.0.0\",\"versionEndIncluding\":\"6.0.24\",\"matchCriteriaId\":\"69D1FDA1-32D6-4793-AB1D-ED9F0A17939F\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"7.0.0\",\"versionEndIncluding\":\"7.0.13\",\"matchCriteriaId\":\"D86D6CD7-52CC-47B5-8075-462D4A3099FC\"}]}]},{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*\",\"matchCriteriaId\":\"C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43\"}]}]}],\"references\":[{\"url\":\"https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html\",\"source\":\"security@otrs.com\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html\",\"source\":\"security@otrs.com\"},{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2020-03/\",\"source\":\"security@otrs.com\",\"tags\":[\"Release Notes\",\"Vendor Advisory\"]}]}}"
  }
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

Action not permitted

cve-2020-1767

Vulnerability from cvelistv5

ghsa-xqvr-25w4-fgw8

Vulnerability from github

gsd-2020-1767

Vulnerability from gsd

wid-sec-w-2023-2224

Vulnerability from csaf_certbund

Tags

Sightings

Nomenclature