FKIE_CVE-2020-2500

Vulnerability from fkie_nvd - Published: 2020-07-01 16:15 - Updated: 2024-11-21 05:25
Severity ?
9.8 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
6.5 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Summary
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
References
security@qnapsecurity.com.twhttps://www.qnap.com/zh-tw/security-advisory/qsa-20-03Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://www.qnap.com/zh-tw/security-advisory/qsa-20-03Vendor Advisory
Impacted products
Vendor Product Version
qnap helpdesk *
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "5CDD782D-3CC8-4828-A6D7-2F77FE6E7B11",
              "versionEndExcluding": "3.0.1",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions."
    },
    {
      "lang": "es",
      "value": "Esta vulnerabilidad de control de acceso inadecuado en Helpdesk permite a atacantes obtener el control del servicio QNAP Kayako. Los atacantes pueden acceder a los datos confidenciales en el servidor QNAP Kayako con claves de la API. Hemos reemplazado la clave de la API para mitigar la vulnerabilidad y ya resolver el problema en Helpdesk versi\u00f3n 3.0.1 y versiones posteriores"
    }
  ],
  "id": "CVE-2020-2500",
  "lastModified": "2024-11-21T05:25:21.487",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "LOW",
          "accessVector": "NETWORK",
          "authentication": "NONE",
          "availabilityImpact": "NONE",
          "baseScore": 6.4,
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:L/Au:N/C:P/I:P/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 10.0,
        "impactScore": 4.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 9.8,
          "baseSeverity": "CRITICAL",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.9,
        "source": "security@qnapsecurity.com.tw",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 6.5,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 2.5,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2020-07-01T16:15:13.073",
  "references": [
    {
      "source": "security@qnapsecurity.com.tw",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://www.qnap.com/zh-tw/security-advisory/qsa-20-03"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://www.qnap.com/zh-tw/security-advisory/qsa-20-03"
    }
  ],
  "sourceIdentifier": "security@qnapsecurity.com.tw",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-284"
        },
        {
          "lang": "en",
          "value": "CWE-321"
        },
        {
          "lang": "en",
          "value": "CWE-798"
        }
      ],
      "source": "security@qnapsecurity.com.tw",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-798"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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  • Confirmed: The vulnerability has been validated from an analyst's perspective.
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  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



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