CVE-2020-2500 (GCVE-0-2020-2500)

Vulnerability from cvelistv5 – Published: 2020-07-01 15:53 – Updated: 2024-08-04 07:09
VLAI?
Summary
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Severity ?
9.8 (Critical)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CWE
  • CWE-284 - Improper Access Control
  • CWE-321 - Use of Hard-coded Cryptographic Key
  • CWE-798 - Use of Hard-coded Credentials
Assigner
References
Impacted products
Vendor Product Version
QNAP Systems Inc. Helpdesk Affected: unspecified , < 3.0.1 (custom)
Create a notification for this product.
Credits
Yoni Ramon, security researcher
Show details on NVD website
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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



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