Search criteria
132 vulnerabilities found for OTRS by OTRS AG
CVE-2025-24391 (GCVE-0-2025-24391)
Vulnerability from cvelistv5 – Published: 2025-07-14 08:15 – Updated: 2025-07-14 12:58
VLAI?
Summary
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
Severity ?
5.3 (Medium)
CWE
- CWE-203 - Observable Discrepancy
Assigner
References
Impacted products
Credits
Special thanks to David Silva for reporting this vulnerability.
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CVE-2025-24388 (GCVE-0-2025-24388)
Vulnerability from cvelistv5 – Published: 2025-06-16 11:29 – Updated: 2025-06-16 15:01
VLAI?
Summary
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
CWE
- CWE-184 - Incomplete List of Disallowed Inputs
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x , ≤ 2025.5.1 (Patch) |
|||||||
|
|||||||||
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CVE-2025-24387 (GCVE-0-2025-24387)
Vulnerability from cvelistv5 – Published: 2025-03-10 09:28 – Updated: 2025-03-10 13:12
VLAI?
Summary
A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive
cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.x
Severity ?
4.8 (Medium)
CWE
- CWE-1275 - Sensitive Cookie with Improper SameSite Attribute
Assigner
References
Impacted products
Credits
Special thanks to Alissa Kim for reporting this vulnerability.
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CVE-2025-24390 (GCVE-0-2025-24390)
Vulnerability from cvelistv5 – Published: 2025-01-27 05:59 – Updated: 2025-02-12 20:01
VLAI?
Summary
A vulnerability in OTRS Application Server and reverse proxy settings allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
Severity ?
6.8 (Medium)
CWE
- CWE-614 - Sensitive Cookie in HTTPS Session Without 'Secure' Attribute
Assigner
References
Impacted products
Credits
Special thanks to Alissa Kim for reporting this vulnerability.
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CVE-2025-24389 (GCVE-0-2025-24389)
Vulnerability from cvelistv5 – Published: 2025-01-27 05:59 – Updated: 2025-02-12 20:41
VLAI?
Summary
Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
6.3 (Medium)
CWE
- CWE-532 - Insertion of Sensitive Information into Log File
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x |
|||||||
|
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CVE-2024-43446 (GCVE-0-2024-43446)
Vulnerability from cvelistv5 – Published: 2025-01-27 05:58 – Updated: 2025-02-12 20:41
VLAI?
Summary
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.
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* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
CWE
- CWE-269 - Improper Privilege Management
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x , < 2025.1.x (Patch) |
|||||||
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CVE-2024-43445 (GCVE-0-2024-43445)
Vulnerability from cvelistv5 – Published: 2025-01-27 05:58 – Updated: 2025-02-12 20:41
VLAI?
Summary
A vulnerability exists in OTRS and ((OTRS Community Edition)) that fail to set the HTTP response header X-Content-Type-Options to nosniff. An attacker could exploit this vulnerability by uploading or inserting content that would be treated as a different MIME type than intended.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
5.4 (Medium)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
| URL | Tags | ||||
|---|---|---|---|---|---|
|
|||||
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x , < 2025.1.x (Patch) |
|||||||
|
|||||||||
Credits
Special thanks to Alissa Kim for reporting this vulnerability.
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CVE-2024-43444 (GCVE-0-2024-43444)
Vulnerability from cvelistv5 – Published: 2024-08-26 08:42 – Updated: 2024-08-29 07:36
VLAI?
Summary
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
8.2 (High)
CWE
- CWE-532 - Insertion of Sensitive Information into Log File
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , ≤ 7.0.50
(Patch)
Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.5.x (Patch) |
|||||||
|
|||||||||
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CVE-2024-43443 (GCVE-0-2024-43443)
Vulnerability from cvelistv5 – Published: 2024-08-26 08:42 – Updated: 2024-08-26 14:55
VLAI?
Summary
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
4.9 (Medium)
CWE
- CWE-790 - Improper Filtering of Special Elements
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , ≤ 7.0.50
(Patch)
Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.5.x (Patch) |
|||||||
|
|||||||||
Credits
Special thanks to Marek Holka for reporting these vulnerability.
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CVE-2024-43442 (GCVE-0-2024-43442)
Vulnerability from cvelistv5 – Published: 2024-08-26 08:42 – Updated: 2024-08-26 15:27
VLAI?
Summary
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins.
This issue affects:
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* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
4.9 (Medium)
CWE
- CWE-790 - Improper Filtering of Special Elements
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , ≤ 7.0.50
(Patch)
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|||||||
|
|||||||||
Credits
Special thanks to Marek Holka for reporting these vulnerability.
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CVE-2024-23794 (GCVE-0-2024-23794)
Vulnerability from cvelistv5 – Published: 2024-07-15 07:14 – Updated: 2024-08-01 23:13
VLAI?
Summary
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:
* 8.0.X
* 2023.X
* from 2024.X through 2024.4.x
Severity ?
5.2 (Medium)
CWE
- CWE-266 - Incorrect Privilege Assignment
Assigner
References
Impacted products
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CVE-2024-6540 (GCVE-0-2024-6540)
Vulnerability from cvelistv5 – Published: 2024-07-15 07:13 – Updated: 2024-08-01 21:41
VLAI?
Summary
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
Severity ?
5.7 (Medium)
CWE
- CWE-790 - Improper Filtering of Special Elements
Assigner
References
Impacted products
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CVE-2024-23793 (GCVE-0-2024-23793)
Vulnerability from cvelistv5 – Published: 2024-06-06 18:06 – Updated: 2024-08-01 23:13
VLAI?
Summary
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Severity ?
6.3 (Medium)
CWE
- CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , ≤ 7.0.49
(Patch)
Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.3.2 (Patch) |
|||||||
|
|||||||||
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CVE-2024-23790 (GCVE-0-2024-23790)
Vulnerability from cvelistv5 – Published: 2024-01-29 09:21 – Updated: 2025-06-17 21:29
VLAI?
Summary
Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.
Severity ?
CWE
- CWE-20 - Improper Input Validation
Assigner
References
| URL | Tags | ||||
|---|---|---|---|---|---|
|
|||||
Impacted products
Credits
Special thanks to Matthias Püschel for reporting these vulnerability.
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CVE-2024-23791 (GCVE-0-2024-23791)
Vulnerability from cvelistv5 – Published: 2024-01-29 09:21 – Updated: 2025-05-29 15:10
VLAI?
Summary
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Severity ?
4.9 (Medium)
CWE
- CWE-532 - Insertion of Sensitive Information into Log File
Assigner
References
| URL | Tags | ||||
|---|---|---|---|---|---|
|
|||||
Impacted products
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CVE-2025-24391 (GCVE-0-2025-24391)
Vulnerability from nvd – Published: 2025-07-14 08:15 – Updated: 2025-07-14 12:58
VLAI?
Summary
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.
This issue affects:
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* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
Severity ?
5.3 (Medium)
CWE
- CWE-203 - Observable Discrepancy
Assigner
References
Impacted products
Credits
Special thanks to David Silva for reporting this vulnerability.
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CVE-2025-24388 (GCVE-0-2025-24388)
Vulnerability from nvd – Published: 2025-06-16 11:29 – Updated: 2025-06-16 15:01
VLAI?
Summary
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
CWE
- CWE-184 - Incomplete List of Disallowed Inputs
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x , ≤ 2025.5.1 (Patch) |
|||||||
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CVE-2025-24387 (GCVE-0-2025-24387)
Vulnerability from nvd – Published: 2025-03-10 09:28 – Updated: 2025-03-10 13:12
VLAI?
Summary
A vulnerability in OTRS Application Server allows session hijacking due to missing attributes for sensitive
cookie settings in HTTPS sessions. A request to an OTRS endpoint from a possible malicious web site, would send the authentication cookie, performing an unwanted read operation.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.x
Severity ?
4.8 (Medium)
CWE
- CWE-1275 - Sensitive Cookie with Improper SameSite Attribute
Assigner
References
Impacted products
Credits
Special thanks to Alissa Kim for reporting this vulnerability.
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CVE-2025-24390 (GCVE-0-2025-24390)
Vulnerability from nvd – Published: 2025-01-27 05:59 – Updated: 2025-02-12 20:01
VLAI?
Summary
A vulnerability in OTRS Application Server and reverse proxy settings allows session hijacking due to missing attributes for sensitive cookie settings in HTTPS sessions.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
Severity ?
6.8 (Medium)
CWE
- CWE-614 - Sensitive Cookie in HTTPS Session Without 'Secure' Attribute
Assigner
References
Impacted products
Credits
Special thanks to Alissa Kim for reporting this vulnerability.
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CVE-2025-24389 (GCVE-0-2025-24389)
Vulnerability from nvd – Published: 2025-01-27 05:59 – Updated: 2025-02-12 20:41
VLAI?
Summary
Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
6.3 (Medium)
CWE
- CWE-532 - Insertion of Sensitive Information into Log File
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x |
|||||||
|
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CVE-2024-43446 (GCVE-0-2024-43446)
Vulnerability from nvd – Published: 2025-01-27 05:58 – Updated: 2025-02-12 20:41
VLAI?
Summary
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
CWE
- CWE-269 - Improper Privilege Management
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x , < 2025.1.x (Patch) |
|||||||
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CVE-2024-43445 (GCVE-0-2024-43445)
Vulnerability from nvd – Published: 2025-01-27 05:58 – Updated: 2025-02-12 20:41
VLAI?
Summary
A vulnerability exists in OTRS and ((OTRS Community Edition)) that fail to set the HTTP response header X-Content-Type-Options to nosniff. An attacker could exploit this vulnerability by uploading or inserting content that would be treated as a different MIME type than intended.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
5.4 (Medium)
CWE
- CWE-20 - Improper Input Validation
Assigner
References
| URL | Tags | ||||
|---|---|---|---|---|---|
|
|||||
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x
Affected: 8.0.x Affected: 2023.x Affected: 2024.x Affected: 2025.x , < 2025.1.x (Patch) |
|||||||
|
|||||||||
Credits
Special thanks to Alissa Kim for reporting this vulnerability.
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CVE-2024-43444 (GCVE-0-2024-43444)
Vulnerability from nvd – Published: 2024-08-26 08:42 – Updated: 2024-08-29 07:36
VLAI?
Summary
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
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* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
8.2 (High)
CWE
- CWE-532 - Insertion of Sensitive Information into Log File
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , ≤ 7.0.50
(Patch)
Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.5.x (Patch) |
|||||||
|
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CVE-2024-43443 (GCVE-0-2024-43443)
Vulnerability from nvd – Published: 2024-08-26 08:42 – Updated: 2024-08-26 14:55
VLAI?
Summary
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
4.9 (Medium)
CWE
- CWE-790 - Improper Filtering of Special Elements
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , ≤ 7.0.50
(Patch)
Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.5.x (Patch) |
|||||||
|
|||||||||
Credits
Special thanks to Marek Holka for reporting these vulnerability.
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CVE-2024-43442 (GCVE-0-2024-43442)
Vulnerability from nvd – Published: 2024-08-26 08:42 – Updated: 2024-08-26 15:27
VLAI?
Summary
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins.
This issue affects:
* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity ?
4.9 (Medium)
CWE
- CWE-790 - Improper Filtering of Special Elements
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , ≤ 7.0.50
(Patch)
Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.5.x (Patch) |
|||||||
|
|||||||||
Credits
Special thanks to Marek Holka for reporting these vulnerability.
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CVE-2024-23794 (GCVE-0-2024-23794)
Vulnerability from nvd – Published: 2024-07-15 07:14 – Updated: 2024-08-01 23:13
VLAI?
Summary
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:
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* 2023.X
* from 2024.X through 2024.4.x
Severity ?
5.2 (Medium)
CWE
- CWE-266 - Incorrect Privilege Assignment
Assigner
References
Impacted products
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CVE-2024-6540 (GCVE-0-2024-6540)
Vulnerability from nvd – Published: 2024-07-15 07:13 – Updated: 2024-08-01 21:41
VLAI?
Summary
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
Severity ?
5.7 (Medium)
CWE
- CWE-790 - Improper Filtering of Special Elements
Assigner
References
Impacted products
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CVE-2024-23793 (GCVE-0-2024-23793)
Vulnerability from nvd – Published: 2024-06-06 18:06 – Updated: 2024-08-01 23:13
VLAI?
Summary
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Severity ?
6.3 (Medium)
CWE
- CWE-22 - Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')
Assigner
References
Impacted products
| Vendor | Product | Version | |||||||
|---|---|---|---|---|---|---|---|---|---|
| OTRS AG | OTRS |
Affected:
7.0.x , ≤ 7.0.49
(Patch)
Affected: 8.0.x Affected: 2023.x Affected: 2024.x , ≤ 2024.3.2 (Patch) |
|||||||
|
|||||||||
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CVE-2024-23790 (GCVE-0-2024-23790)
Vulnerability from nvd – Published: 2024-01-29 09:21 – Updated: 2025-06-17 21:29
VLAI?
Summary
Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.
Severity ?
CWE
- CWE-20 - Improper Input Validation
Assigner
References
| URL | Tags | ||||
|---|---|---|---|---|---|
|
|||||
Impacted products
Credits
Special thanks to Matthias Püschel for reporting these vulnerability.
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CVE-2024-23791 (GCVE-0-2024-23791)
Vulnerability from nvd – Published: 2024-01-29 09:21 – Updated: 2025-05-29 15:10
VLAI?
Summary
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Severity ?
4.9 (Medium)
CWE
- CWE-532 - Insertion of Sensitive Information into Log File
Assigner
References
| URL | Tags | ||||
|---|---|---|---|---|---|
|
|||||
Impacted products
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