cvelistv5 - cve-2024-43443

CVE-2024-43443 (GCVE-0-2024-43443)

Vulnerability from cvelistv5 – Published: 2024-08-26 08:42 – Updated: 2024-08-26 14:55

Summary

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Severity ?

4.9 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N

CWE

CWE-790 - Improper Filtering of Special Elements

Assigner

OTRS

References

URL

Tags

https://otrs.com/release-notes/otrs-security-advi…

Impacted products

Vendor

Product

Version

OTRS AG

OTRS

Affected: 7.0.x , ≤ 7.0.50 (Patch)
Affected: 8.0.x
Affected: 2023.x
Affected: 2024.x , ≤ 2024.5.x (Patch)

OTRS AG

((OTRS)) Community Edition

Affected: 6.0.x

Credits

Special thanks to Marek Holka for reporting these vulnerability.

Show details on NVD website

JSON

To clipboard

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FKIE_CVE-2024-43443

Vulnerability from fkie_nvd - Published: 2024-08-26 09:15 - Updated: 2024-08-26 12:47

Severity ?

4.9 (Medium) - CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N

Summary

References

	URL	Tags
	security@otrs.com	https://otrs.com/release-notes/otrs-security-advisory-2024-11/

Impacted products

	Vendor	Product	Version

JSON

To clipboard

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    }
  ],
  "id": "CVE-2024-43443",
  "lastModified": "2024-08-26T12:47:20.187",
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          "attackComplexity": "LOW",
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GHSA-79G4-F35R-G3F6

Vulnerability from github – Published: 2024-08-26 09:30 – Updated: 2024-08-26 09:30

Details

OTRS from 7.0.X through 7.0.50
OTRS 8.0.X
OTRS 2023.X
OTRS from 2024.X through 2024.5.X
((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Severity ?

4.9 (Medium)


                  
                    CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N

Show details on source website

JSON

To clipboard

{
  "affected": [],
  "aliases": [
    "CVE-2024-43443"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-790"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2024-08-26T09:15:04Z",
    "severity": "MODERATE"
  },
  "details": "Improper Neutralization of Input done by an attacker with admin privileges (\u0027Cross-site Scripting\u0027) in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.\nThis issue affects: \n\n  *  OTRS from 7.0.X through 7.0.50\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS from 2024.X through 2024.5.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected",
  "id": "GHSA-79g4-f35r-g3f6",
  "modified": "2024-08-26T09:30:44Z",
  "published": "2024-08-26T09:30:44Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-43443"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-11"
    }
  ],
  "schema_version": "1.4.0",
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      "type": "CVSS_V3"
    }
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}

WID-SEC-W-2024-1924

Vulnerability from csaf_certbund - Published: 2024-08-25 22:00 - Updated: 2024-08-25 22:00

Summary

OTRS: Mehrere Schwachstellen

Notes

Das BSI ist als Anbieter für die eigenen, zur Nutzung bereitgestellten Inhalte nach den allgemeinen Gesetzen verantwortlich. Nutzerinnen und Nutzer sind jedoch dafür verantwortlich, die Verwendung und/oder die Umsetzung der mit den Inhalten bereitgestellten Informationen sorgfältig im Einzelfall zu prüfen.

Produktbeschreibung

Das Open Ticket Request System (OTRS) ist ein Ticketsystem für Help-Desks.

Angriff

Ein entfernter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um einen Cross-Site-Scripting-Angriff zu starten oder vertrauliche Informationen offenzulegen.

Betroffene Betriebssysteme

- Linux - Windows

JSON

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{
  "document": {
    "aggregate_severity": {
      "text": "hoch"
    },
    "category": "csaf_base",
    "csaf_version": "2.0",
    "distribution": {
      "tlp": {
        "label": "WHITE",
        "url": "https://www.first.org/tlp/"
      }
    },
    "lang": "de-DE",
    "notes": [
      {
        "category": "legal_disclaimer",
        "text": "Das BSI ist als Anbieter f\u00fcr die eigenen, zur Nutzung bereitgestellten Inhalte nach den allgemeinen Gesetzen verantwortlich. Nutzerinnen und Nutzer sind jedoch daf\u00fcr verantwortlich, die Verwendung und/oder die Umsetzung der mit den Inhalten bereitgestellten Informationen sorgf\u00e4ltig im Einzelfall zu pr\u00fcfen."
      },
      {
        "category": "description",
        "text": "Das Open Ticket Request System (OTRS) ist ein Ticketsystem f\u00fcr Help-Desks.",
        "title": "Produktbeschreibung"
      },
      {
        "category": "summary",
        "text": "Ein entfernter Angreifer kann mehrere Schwachstellen in OTRS ausnutzen, um einen Cross-Site-Scripting-Angriff zu starten oder vertrauliche Informationen offenzulegen.",
        "title": "Angriff"
      },
      {
        "category": "general",
        "text": "- Linux\n- Windows",
        "title": "Betroffene Betriebssysteme"
      }
    ],
    "publisher": {
      "category": "other",
      "contact_details": "csaf-provider@cert-bund.de",
      "name": "Bundesamt f\u00fcr Sicherheit in der Informationstechnik",
      "namespace": "https://www.bsi.bund.de"
    },
    "references": [
      {
        "category": "self",
        "summary": "WID-SEC-W-2024-1924 - CSAF Version",
        "url": "https://wid.cert-bund.de/.well-known/csaf/white/2024/wid-sec-w-2024-1924.json"
      },
      {
        "category": "self",
        "summary": "WID-SEC-2024-1924 - Portal Version",
        "url": "https://wid.cert-bund.de/portal/wid/securityadvisory?name=WID-SEC-2024-1924"
      },
      {
        "category": "external",
        "summary": "OTRS Security Advisories vom 2024-08-25",
        "url": "https://otrs.com/otrs-software-solutions/otrs/overview-release-notes-security-advisories/security-advisories/"
      },
      {
        "category": "external",
        "summary": "OTRS Security Advisory 2024-10 vom 2024-08-25",
        "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-10/"
      },
      {
        "category": "external",
        "summary": "OTRS Security Advisory 2024-11 vom 2024-08-25",
        "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-11/"
      },
      {
        "category": "external",
        "summary": "OTRS Security Advisory 2024-12 vom 2024-08-25",
        "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-12/"
      }
    ],
    "source_lang": "en-US",
    "title": "OTRS: Mehrere Schwachstellen",
    "tracking": {
      "current_release_date": "2024-08-25T22:00:00.000+00:00",
      "generator": {
        "date": "2024-08-26T10:37:08.920+00:00",
        "engine": {
          "name": "BSI-WID",
          "version": "1.3.6"
        }
      },
      "id": "WID-SEC-W-2024-1924",
      "initial_release_date": "2024-08-25T22:00:00.000+00:00",
      "revision_history": [
        {
          "date": "2024-08-25T22:00:00.000+00:00",
          "number": "1",
          "summary": "Initiale Fassung"
        }
      ],
      "status": "final",
      "version": "1"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "branches": [
              {
                "category": "product_version_range",
                "name": "\u003c2024.6.1",
                "product": {
                  "name": "OTRS OTRS \u003c2024.6.1",
                  "product_id": "T037086"
                }
              },
              {
                "category": "product_version",
                "name": "2024.6.1",
                "product": {
                  "name": "OTRS OTRS 2024.6.1",
                  "product_id": "T037086-fixed",
                  "product_identification_helper": {
                    "cpe": "cpe:/a:otrs:otrs:2024.6.1"
                  }
                }
              },
              {
                "category": "product_version_range",
                "name": "\u003c7.0.51",
                "product": {
                  "name": "OTRS OTRS \u003c7.0.51",
                  "product_id": "T037087"
                }
              },
              {
                "category": "product_version",
                "name": "7.0.51",
                "product": {
                  "name": "OTRS OTRS 7.0.51",
                  "product_id": "T037087-fixed",
                  "product_identification_helper": {
                    "cpe": "cpe:/a:otrs:otrs:7.0.51"
                  }
                }
              }
            ],
            "category": "product_name",
            "name": "OTRS"
          }
        ],
        "category": "vendor",
        "name": "OTRS"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2024-43442",
      "notes": [
        {
          "category": "description",
          "text": "In OTRS existieren mehrere Cross-Site Scripting Schwachstellen. HTML und Script-Eingaben werden in Prozessmanagement und Systemkonfiguration nicht ordnungsgem\u00e4\u00df \u00fcberpr\u00fcft, bevor sie an den Benutzer zur\u00fcckgegeben werden. Ein entfernter, authentisierter Angreifer kann durch Ausnutzung dieser Schwachstellen beliebigen HTML- und Script-Code durch den Browser des Benutzers im Kontext der betroffenen Seite ausf\u00fchren."
        }
      ],
      "product_status": {
        "known_affected": [
          "T037086",
          "T037087"
        ]
      },
      "release_date": "2024-08-25T22:00:00.000+00:00",
      "title": "CVE-2024-43442"
    },
    {
      "cve": "CVE-2024-43443",
      "notes": [
        {
          "category": "description",
          "text": "In OTRS existieren mehrere Cross-Site Scripting Schwachstellen. HTML und Script-Eingaben werden in Prozessmanagement und Systemkonfiguration nicht ordnungsgem\u00e4\u00df \u00fcberpr\u00fcft, bevor sie an den Benutzer zur\u00fcckgegeben werden. Ein entfernter, authentisierter Angreifer kann durch Ausnutzung dieser Schwachstellen beliebigen HTML- und Script-Code durch den Browser des Benutzers im Kontext der betroffenen Seite ausf\u00fchren."
        }
      ],
      "product_status": {
        "known_affected": [
          "T037086",
          "T037087"
        ]
      },
      "release_date": "2024-08-25T22:00:00.000+00:00",
      "title": "CVE-2024-43443"
    },
    {
      "cve": "CVE-2024-43444",
      "notes": [
        {
          "category": "description",
          "text": "Es besteht eine Schwachstelle in OTRS. Passw\u00f6rter von Agenten und Kunden werden bei bestimmten Konfigurationen im Klartext im Admin-Log-Modul angezeigt. Ein Angreifer kann diese Schwachstelle ausnutzen, um Informationen offenzulegen."
        }
      ],
      "product_status": {
        "known_affected": [
          "T037086",
          "T037087"
        ]
      },
      "release_date": "2024-08-25T22:00:00.000+00:00",
      "title": "CVE-2024-43444"
    }
  ]
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

CVE-2024-43443 (GCVE-0-2024-43443)

FKIE_CVE-2024-43443

GHSA-79G4-F35R-G3F6

WID-SEC-W-2024-1924

Tags

Sightings

Nomenclature