Vulnerability-Lookup

BDU:2024-06748

Vulnerability from fstec - Published: 26.08.2024

Title

Уязвимость модуля управления процессами (Process Management) системы обработки заявок OTRS, позволяющая нарушителю провести атаку межсайтового скриптинга (XSS)

Description

Уязвимость модуля управления процессами (Process Management) системы обработки заявок OTRS связана с ошибками фильтрации специальных элементов. Эксплуатация уязвимости может позволить нарушителю, действующему удаленно, провести атаку межсайтового скриптинга (XSS)

Severity ?


                    
                      AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N

Vendor

Сообщество свободного программного обеспечения

Software Name

OTRS

Software Version

от 7.0.0 до 7.0.51 (OTRS), от 2024 до 2024.6.0 (OTRS), 8.0 (OTRS), 2023 (OTRS)

Possible Mitigations

Использование рекомендаций: https://otrs.com/release-notes/otrs-security-advisory-2024-11/

Reference

https://otrs.com/release-notes/otrs-security-advisory-2024-11/

CWE

CWE-79, CWE-790

JSON

To clipboard

{
  "CVSS 2.0": "AV:N/AC:L/Au:S/C:N/I:C/A:N",
  "CVSS 3.0": "AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N",
  "CVSS 4.0": null,
  "remediation_\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440": null,
  "remediation_\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435": null,
  "\u0412\u0435\u043d\u0434\u043e\u0440 \u041f\u041e": "\u0421\u043e\u043e\u0431\u0449\u0435\u0441\u0442\u0432\u043e \u0441\u0432\u043e\u0431\u043e\u0434\u043d\u043e\u0433\u043e \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f",
  "\u0412\u0435\u0440\u0441\u0438\u044f \u041f\u041e": "\u043e\u0442 7.0.0 \u0434\u043e 7.0.51 (OTRS), \u043e\u0442 2024 \u0434\u043e 2024.6.0 (OTRS), 8.0 (OTRS), 2023 (OTRS)",
  "\u0412\u043e\u0437\u043c\u043e\u0436\u043d\u044b\u0435 \u043c\u0435\u0440\u044b \u043f\u043e \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044e": "\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0430\u0446\u0438\u0439:\nhttps://otrs.com/release-notes/otrs-security-advisory-2024-11/",
  "\u0414\u0430\u0442\u0430 \u0432\u044b\u044f\u0432\u043b\u0435\u043d\u0438\u044f": "26.08.2024",
  "\u0414\u0430\u0442\u0430 \u043f\u043e\u0441\u043b\u0435\u0434\u043d\u0435\u0433\u043e \u043e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u044f": "09.09.2024",
  "\u0414\u0430\u0442\u0430 \u043f\u0443\u0431\u043b\u0438\u043a\u0430\u0446\u0438\u0438": "09.09.2024",
  "\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440": "BDU:2024-06748",
  "\u0418\u0434\u0435\u043d\u0442\u0438\u0444\u0438\u043a\u0430\u0442\u043e\u0440\u044b \u0434\u0440\u0443\u0433\u0438\u0445 \u0441\u0438\u0441\u0442\u0435\u043c \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0439 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "CVE-2024-43443",
  "\u0418\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043e\u0431 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0430",
  "\u041a\u043b\u0430\u0441\u0441 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u043a\u043e\u0434\u0430",
  "\u041d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u041f\u041e": "OTRS",
  "\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435 \u041e\u0421 \u0438 \u0442\u0438\u043f \u0430\u043f\u043f\u0430\u0440\u0430\u0442\u043d\u043e\u0439 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u044b": null,
  "\u041d\u0430\u0438\u043c\u0435\u043d\u043e\u0432\u0430\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u043c\u043e\u0434\u0443\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c\u0438 (Process Management) \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0438 \u0437\u0430\u044f\u0432\u043e\u043a OTRS, \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044e\u0449\u0430\u044f \u043d\u0430\u0440\u0443\u0448\u0438\u0442\u0435\u043b\u044e \u043f\u0440\u043e\u0432\u0435\u0441\u0442\u0438 \u0430\u0442\u0430\u043a\u0443 \u043c\u0435\u0436\u0441\u0430\u0439\u0442\u043e\u0432\u043e\u0433\u043e \u0441\u043a\u0440\u0438\u043f\u0442\u0438\u043d\u0433\u0430 (XSS)",
  "\u041d\u0430\u043b\u0438\u0447\u0438\u0435 \u044d\u043a\u0441\u043f\u043b\u043e\u0439\u0442\u0430": "\u0414\u0430\u043d\u043d\u044b\u0435 \u0443\u0442\u043e\u0447\u043d\u044f\u044e\u0442\u0441\u044f",
  "\u041e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u043e\u0448\u0438\u0431\u043a\u0438 CWE": "\u041d\u0435\u043f\u0440\u0438\u043d\u044f\u0442\u0438\u0435 \u043c\u0435\u0440 \u043f\u043e \u0437\u0430\u0449\u0438\u0442\u0435 \u0441\u0442\u0440\u0443\u043a\u0442\u0443\u0440\u044b \u0432\u0435\u0431-\u0441\u0442\u0440\u0430\u043d\u0438\u0446\u044b (\u0438\u043b\u0438 \\\u00ab\u041c\u0435\u0436\u0441\u0430\u0439\u0442\u043e\u0432\u0430\u044f \u0441\u0446\u0435\u043d\u0430\u0440\u043d\u0430\u044f \u0430\u0442\u0430\u043a\u0430\\\u00bb) (CWE-79), \u041d\u0435\u043f\u0440\u0430\u0432\u0438\u043b\u044c\u043d\u043e\u0435 \u0444\u0438\u043b\u044c\u0442\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0445 \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u043e\u0432 (CWE-790)",
  "\u041e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0423\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u044c \u043c\u043e\u0434\u0443\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c\u0438 (Process Management) \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0438 \u0437\u0430\u044f\u0432\u043e\u043a OTRS \u0441\u0432\u044f\u0437\u0430\u043d\u0430 \u0441 \u043e\u0448\u0438\u0431\u043a\u0430\u043c\u0438 \u0444\u0438\u043b\u044c\u0442\u0440\u0430\u0446\u0438\u0438 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0445 \u044d\u043b\u0435\u043c\u0435\u043d\u0442\u043e\u0432. \u042d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u044f \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438 \u043c\u043e\u0436\u0435\u0442 \u043f\u043e\u0437\u0432\u043e\u043b\u0438\u0442\u044c \u043d\u0430\u0440\u0443\u0448\u0438\u0442\u0435\u043b\u044e, \u0434\u0435\u0439\u0441\u0442\u0432\u0443\u044e\u0449\u0435\u043c\u0443 \u0443\u0434\u0430\u043b\u0435\u043d\u043d\u043e, \u043f\u0440\u043e\u0432\u0435\u0441\u0442\u0438 \u0430\u0442\u0430\u043a\u0443 \u043c\u0435\u0436\u0441\u0430\u0439\u0442\u043e\u0432\u043e\u0433\u043e \u0441\u043a\u0440\u0438\u043f\u0442\u0438\u043d\u0433\u0430 (XSS)",
  "\u041f\u043e\u0441\u043b\u0435\u0434\u0441\u0442\u0432\u0438\u044f \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": null,
  "\u041f\u0440\u043e\u0447\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f": null,
  "\u0421\u0432\u044f\u0437\u044c \u0441 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0430\u043c\u0438 \u0418\u0411": "\u0414\u0430\u043d\u043d\u044b\u0435 \u0443\u0442\u043e\u0447\u043d\u044f\u044e\u0442\u0441\u044f",
  "\u0421\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041e\u043f\u0443\u0431\u043b\u0438\u043a\u043e\u0432\u0430\u043d\u0430",
  "\u0421\u043f\u043e\u0441\u043e\u0431 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u044f": "\u041e\u0431\u043d\u043e\u0432\u043b\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f",
  "\u0421\u043f\u043e\u0441\u043e\u0431 \u044d\u043a\u0441\u043f\u043b\u0443\u0430\u0442\u0430\u0446\u0438\u0438": "\u0418\u043d\u044a\u0435\u043a\u0446\u0438\u044f",
  "\u0421\u0441\u044b\u043b\u043a\u0438 \u043d\u0430 \u0438\u0441\u0442\u043e\u0447\u043d\u0438\u043a\u0438": "https://otrs.com/release-notes/otrs-security-advisory-2024-11/",
  "\u0421\u0442\u0430\u0442\u0443\u0441 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u041f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u0430 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0435\u043c",
  "\u0422\u0438\u043f \u041f\u041e": "\u041f\u0440\u0438\u043a\u043b\u0430\u0434\u043d\u043e\u0435 \u041f\u041e \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u0441\u0438\u0441\u0442\u0435\u043c",
  "\u0422\u0438\u043f \u043e\u0448\u0438\u0431\u043a\u0438 CWE": "CWE-79, CWE-790",
  "\u0423\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 \u0443\u044f\u0437\u0432\u0438\u043c\u043e\u0441\u0442\u0438": "\u0421\u0440\u0435\u0434\u043d\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 (\u0431\u0430\u0437\u043e\u0432\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 CVSS 2.0 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 6,8)\n\u0421\u0440\u0435\u0434\u043d\u0438\u0439 \u0443\u0440\u043e\u0432\u0435\u043d\u044c \u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u0438 (\u0431\u0430\u0437\u043e\u0432\u0430\u044f \u043e\u0446\u0435\u043d\u043a\u0430 CVSS 3.0 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 4,9)"
}

CVE-2024-43443 (GCVE-0-2024-43443)

Vulnerability from cvelistv5 – Published: 2024-08-26 08:42 – Updated: 2024-08-26 14:55

Title

Stored XSS in process management

Summary

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Severity ?

4.9 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N

CWE

CWE-790 - Improper Filtering of Special Elements

Assigner

OTRS

References

URL

Tags

https://otrs.com/release-notes/otrs-security-advi…

Impacted products

Vendor

Product

Version

OTRS AG

OTRS

Affected: 7.0.x , ≤ 7.0.50 (Patch)
Affected: 8.0.x
Affected: 2023.x
Affected: 2024.x , ≤ 2024.5.x (Patch)

OTRS AG

((OTRS)) Community Edition

Affected: 6.0.x

Date Public ?

2024-08-26 08:00

Credits

Special thanks to Marek Holka for reporting these vulnerability.

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-43443",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-08-26T14:55:41.494333Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2024-08-26T14:55:57.618Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "modules": [
            "Process Management"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.50",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "lessThanOrEqual": "2024.5.x",
              "status": "affected",
              "version": "2024.x",
              "versionType": "Patch"
            }
          ]
        },
        {
          "defaultStatus": "affected",
          "modules": [
            "Process Management"
          ],
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.x"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "reporter",
          "value": "Special thanks to Marek Holka for reporting these vulnerability."
        }
      ],
      "datePublic": "2024-08-26T08:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Improper Neutralization of Input done by an attacker with admin privileges (\u0027Cross-site Scripting\u0027) in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.\u003cbr\u003e\u003cp\u003eThis issue affects: \u003c/p\u003e\u003cul\u003e\u003cli\u003eOTRS from 7.0.X through 7.0.50\u003c/li\u003e\u003cli\u003eOTRS 8.0.X\u003c/li\u003e\u003cli\u003eOTRS 2023.X\u003c/li\u003e\u003cli\u003eOTRS from 2024.X through 2024.5.X\u003c/li\u003e\u003cli\u003e((OTRS)) Community Edition: 6.0.x\u003cbr\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003eProducts based on the ((OTRS)) Community Edition also very likely to be affected\u003c/div\u003e\u003cbr\u003e"
            }
          ],
          "value": "Improper Neutralization of Input done by an attacker with admin privileges (\u0027Cross-site Scripting\u0027) in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.\nThis issue affects: \n\n  *  OTRS from 7.0.X through 7.0.50\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS from 2024.X through 2024.5.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-63",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-63 Cross-Site Scripting (XSS)"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.9,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "NONE",
            "integrityImpact": "HIGH",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
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      "problemTypes": [
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              "cweId": "CWE-790",
              "description": "CWE-790 Improper Filtering of Special Elements",
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              "type": "CWE"
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      "providerMetadata": {
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        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
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      "source": {
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        "defect": [
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          "Ticket#2024061942000965"
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        "discovery": "EXTERNAL"
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  "cveMetadata": {
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    "assignerShortName": "OTRS",
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    "datePublished": "2024-08-26T08:42:55.095Z",
    "dateReserved": "2024-08-13T13:38:47.972Z",
    "dateUpdated": "2024-08-26T14:55:57.618Z",
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}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

BDU:2024-06748

CVE-2024-43443 (GCVE-0-2024-43443)

Tags

Sightings

Nomenclature