CVE-2024-57726 (GCVE-0-2024-57726)

Vulnerability from cvelistv5 – Published: 2025-01-15 00:00 – Updated: 2026-08-04 03:56
VLAI CISA Previdian
Summary
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Severity
9.9 (Critical)
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
SSVC
Exploitation: active Automatable: no Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-04-23 00:00 UTC
CWE
  • n/a
  • CWE-862 - Missing Authorization
Assigner
mitre CNA under the mitre root
CNA scorecard E 28/100 over 2319 records in the last 180 days details
References
CISA
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 5ff877db-95a7-464f-b073-733bf4094abd

Vulnerability ID: CVE-2024-57726

Status: Confirmed

Status Updated: 2026-04-24 00:00 UTC

Exploited: Yes

Timestamps
First Seen: 2026-04-24
Asserted: 2026-04-24
Scope
Notes: KEV entry: SimpleHelp Missing Authorization Vulnerability | Affected: SimpleHelp / SimpleHelp | Description: SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role. | Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable. | Due date: 2026-05-08 | Known ransomware campaign use (KEV): Unknown | Notes (KEV): https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726
Evidence

Type: Vendor Report

Signal: Successful Exploitation

Confidence: 80%

Source: cisa-kev

Details
Cwes CWE-862
Feed CISA Known Exploited Vulnerabilities Catalog
Product SimpleHelp
Due Date 2026-05-08
Date Added 2026-04-24
Vendorproject SimpleHelp
Vulnerabilityname SimpleHelp Missing Authorization Vulnerability
Knownransomwarecampaignuse Unknown
References
Created: 2026-04-24 18:00 UTC | Updated: 2026-04-24 18:00 UTC
Previdian
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 8f297339-e210-4a69-be3a-775bf950150e

Vulnerability ID: CVE-2024-57726

Status: Confirmed

Status Updated: 2026-06-01 13:23 UTC

Exploited: Yes

Timestamps
First Seen: 2026-06-01
Asserted: 2026-06-01
Scope
Notes: KEVIntel entry: SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive... | Affected: SimpleHelp / SimpleHelp remote support software | CVSS: 9.9 (CRITICAL) | EPSS: 0.09328 | Used in malware: yes | Not yet in CISA KEV: False
Evidence

Type: Public Report

Signal: Confirmed Compromise

Confidence: 70%

Source: kevintel

Details
Feed KEVIntel (kevintel.com)
Title SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive...
Vendor SimpleHelp
Product SimpleHelp remote support software
Added Date 2026-06-01T13:23:43.375Z
Cvss Score 9.9
Epss Score 0.09328
Cvss Severity CRITICAL
Epss Percentile 0.9474
Used In Malware yes
Ahead Of Cisa Kev 
{
  "count": 1,
  "unit": "day"
}
Not Yet In Cisa Kev False
References
Created: 2026-06-23 14:03 UTC | Updated: 2026-07-10 06:14 UTC
Show details on NVD website
To clipboard 

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