CVE-2025-10658 (GCVE-0-2025-10658)

Vulnerability from cvelistv5 – Published: 2025-09-20 06:43 – Updated: 2025-09-22 15:01
VLAI?
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.7 - Authentication Bypass to Support Session Takeover
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
Severity ?
6.5 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
CWE
  • CWE-307 - Improper Restriction of Excessive Authentication Attempts
Assigner
References
Impacted products
Vendor Product Version
psmplugins SupportCandy – Helpdesk & Customer Support Ticket System Affected: * , ≤ 3.3.7 (semver)
Create a notification for this product.
Credits
Jonas Benjamin Friedli
Show details on NVD website
To clipboard 

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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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