Vulnerability-Lookup

CVE-2020-1766 (GCVE-0-2020-1766)

Vulnerability from cvelistv5 – Published: 2020-01-10 15:08 – Updated: 2024-09-17 00:10

Title

Improper handling of uploaded inline images

Summary

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Severity

2 (Low)


                        
                          CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N

CWE

CWE-79 - Cross-site Scripting (XSS)

Assigner

OTRS mitre root

References

6 references

URL	Tags
https://otrs.com/release-notes/otrs-security-advi…
https://lists.debian.org/debian-lts-announce/2020…	mailing-list
http://lists.opensuse.org/opensuse-security-annou…	vendor-advisory
http://lists.opensuse.org/opensuse-security-annou…	vendor-advisory
http://lists.opensuse.org/opensuse-security-annou…	vendor-advisory
https://lists.debian.org/debian-lts-announce/2023…	mailing-list

Impacted products

2 products

Vendor	Product	Version	CPE status
OTRS AG	((OTRS)) Community Edition	Affected: 5.0.x version 5.0.39 and prior versions Affected: 6.0.x version 6.0.24 and prior versions	guessed
OTRS AG	OTRS	Affected: 7.0.x version 7.0.13 and prior versions	guessed

Date Public

2020-01-10 00:00

Credits

Anton Astaf'ev

Show details on NVD website

JSON

To clipboard

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    "suse_vex": {
      "aggregate_severity": "moderate",
      "current_release_date": "2025-03-15T10:19:46Z",
      "cve": "CVE-2020-1766",
      "id": "CVE-2020-1766",
      "initial_release_date": "2023-02-15T04:04:17Z",
      "product_status:recommended": "15",
      "source": "SUSE CSAF VEX",
      "status": "interim",
      "title": "SUSE CVE CVE-2020-1766",
      "url": "https://ftp.suse.com/pub/projects/security/csaf-vex/cve-2020-1766.json",
      "version": "6"
    }
  }
}

FKIE_CVE-2020-1766

Vulnerability from fkie_nvd - Published: 2020-01-10 15:15 - Updated: 2026-06-17 03:02

Severity

2.0 (Low) - CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N
6.1 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Summary

References

URL	Tags
security@otrs.com	http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Broken Link
security@otrs.com	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Broken Link
security@otrs.com	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Broken Link
security@otrs.com	https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html	Mailing List, Not Applicable, Third Party Advisory
security@otrs.com	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
security@otrs.com	https://otrs.com/release-notes/otrs-security-advisory-2020-02/	Patch, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108	http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Broken Link
af854a3a-2127-422b-91ae-364da2661108	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Broken Link
af854a3a-2127-422b-91ae-364da2661108	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Broken Link
af854a3a-2127-422b-91ae-364da2661108	https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html	Mailing List, Not Applicable, Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
af854a3a-2127-422b-91ae-364da2661108	https://otrs.com/release-notes/otrs-security-advisory-2020-02/	Patch, Vendor Advisory

Impacted products

Vendor	Product	Version
otrs	otrs	*
otrs	otrs	*
otrs	otrs	*
debian	debian_linux	8.0

JSON

To clipboard

{
  "affected": [
    {
      "affectedData": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "5.0.x version 5.0.39 and prior versions"
            },
            {
              "status": "affected",
              "version": "6.0.x version 6.0.24 and prior versions"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x version 7.0.13 and prior versions"
            }
          ]
        }
      ],
      "source": "security@otrs.com"
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "930593FF-E99D-46BB-AABD-9562CC94B8D3",
              "versionEndIncluding": "5.0.39",
              "versionStartIncluding": "5.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "69D1FDA1-32D6-4793-AB1D-ED9F0A17939F",
              "versionEndIncluding": "6.0.24",
              "versionStartIncluding": "6.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "D86D6CD7-52CC-47B5-8075-462D4A3099FC",
              "versionEndIncluding": "7.0.13",
              "versionStartIncluding": "7.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    },
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions."
    },
    {
      "lang": "es",
      "value": "Debido al manejo inapropiado de las im\u00e1genes cargadas, es posible, en condiciones muy extra\u00f1as y poco frecuentes, forzar al navegador de los agentes a ejecutar JavaScript malicioso desde un archivo SVG especial dise\u00f1ado tal y como un archivo jpg en l\u00ednea. Este problema afecta a: ((OTRS)) Community Edition versiones 5.0.x versi\u00f3n 5.0.39 y anteriores; versiones 6.0.x versi\u00f3n 6.0.24 y anteriores. OTRS versiones 7.0.x versi\u00f3n 7.0.13 y anteriores."
    }
  ],
  "id": "CVE-2020-1766",
  "lastModified": "2026-06-17T03:02:21.620",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "MEDIUM",
          "accessVector": "NETWORK",
          "authentication": "NONE",
          "availabilityImpact": "NONE",
          "baseScore": 4.3,
          "confidentialityImpact": "NONE",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 8.6,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "HIGH",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 2.0,
          "baseSeverity": "LOW",
          "confidentialityImpact": "NONE",
          "integrityImpact": "LOW",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 0.5,
        "impactScore": 1.4,
        "source": "security@otrs.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 6.1,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "NONE",
          "scope": "CHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 2.7,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2020-01-10T15:15:12.050",
  "references": [
    {
      "source": "security@otrs.com",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "source": "security@otrs.com",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "source": "security@otrs.com",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    },
    {
      "source": "security@otrs.com",
      "tags": [
        "Mailing List",
        "Not Applicable",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
    },
    {
      "source": "security@otrs.com",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "security@otrs.com",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Not Applicable",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/"
    }
  ],
  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "security@otrs.com",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}

GHSA-M842-X755-QMXC

Vulnerability from github – Published: 2022-05-24 17:06 – Updated: 2023-01-27 15:30

Details

Severity

6.1 (Medium)


                  
                    CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Show details on source website

JSON

To clipboard

{
  "affected": [],
  "aliases": [
    "CVE-2020-1766"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-79"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2020-01-10T15:15:00Z",
    "severity": "MODERATE"
  },
  "details": "Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.",
  "id": "GHSA-m842-x755-qmxc",
  "modified": "2023-01-27T15:30:31Z",
  "published": "2022-05-24T17:06:03Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2020-1766"
    },
    {
      "type": "WEB",
      "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
    },
    {
      "type": "WEB",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02"
    },
    {
      "type": "WEB",
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "type": "WEB",
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "type": "WEB",
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
      "type": "CVSS_V3"
    }
  ]
}

GSD-2020-1766

Vulnerability from gsd - Updated: 2023-12-13 01:21

Details

Aliases

CVE-2020-1766

Aliases

CVE-2020-1766

JSON

To clipboard

{
  "GSD": {
    "alias": "CVE-2020-1766",
    "description": "Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.",
    "id": "GSD-2020-1766",
    "references": [
      "https://www.suse.com/security/cve/CVE-2020-1766.html"
    ]
  },
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2020-1766"
      ],
      "details": "Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.",
      "id": "GSD-2020-1766",
      "modified": "2023-12-13T01:21:57.815939Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
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        "ASSIGNER": "security@otrs.com",
        "DATE_PUBLIC": "2020-01-10T00:00:00.000Z",
        "ID": "CVE-2020-1766",
        "STATE": "PUBLIC",
        "TITLE": "Improper handling of uploaded inline images"
      },
      "affects": {
        "vendor": {
          "vendor_data": [
            {
              "product": {
                "product_data": [
                  {
                    "product_name": "((OTRS)) Community Edition",
                    "version": {
                      "version_data": [
                        {
                          "version_value": "5.0.x version 5.0.39 and prior versions"
                        },
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                          "version_value": "6.0.x version 6.0.24 and prior versions"
                        }
                      ]
                    }
                  },
                  {
                    "product_name": "OTRS",
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                          "version_value": "7.0.x version 7.0.13 and prior versions"
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              "vendor_name": "OTRS AG"
            }
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        }
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          }
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          "baseSeverity": "LOW",
          "confidentialityImpact": "NONE",
          "integrityImpact": "LOW",
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            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/"
          },
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            "refsource": "MLIST",
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          },
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          },
          {
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          },
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            "refsource": "MLIST",
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        ]
      },
      "solution": [
        {
          "lang": "eng",
          "value": "Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25, ((OTRS)) Community Edition 5.0.40 "
        },
        {
          "lang": "eng",
          "value": "Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/128078b0bb30f601ed97d4a13906644264ee6013 \nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/b7d80f9000fc9a435743d8d1d7d44d9a17483a9a"
        }
      ],
      "source": {
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        "defect": [
          "2019112942001838"
        ],
        "discovery": "EXTERNAL"
      }
    },
    "nvd.nist.gov": {
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              ],
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            },
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            },
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              "name": "openSUSE-SU-2020:1475",
              "refsource": "SUSE",
              "tags": [
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              ],
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            },
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              "name": "openSUSE-SU-2020:1509",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
            },
            {
              "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
              "refsource": "MLIST",
              "tags": [],
              "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
            }
          ]
        }
      },
      "impact": {
        "baseMetricV2": {
          "acInsufInfo": false,
          "cvssV2": {
            "accessComplexity": "MEDIUM",
            "accessVector": "NETWORK",
            "authentication": "NONE",
            "availabilityImpact": "NONE",
            "baseScore": 4.3,
            "confidentialityImpact": "NONE",
            "integrityImpact": "PARTIAL",
            "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N",
            "version": "2.0"
          },
          "exploitabilityScore": 8.6,
          "impactScore": 2.9,
          "obtainAllPrivilege": false,
          "obtainOtherPrivilege": false,
          "obtainUserPrivilege": false,
          "severity": "MEDIUM",
          "userInteractionRequired": true
        },
        "baseMetricV3": {
          "cvssV3": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 6.1,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "NONE",
            "scope": "CHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
            "version": "3.1"
          },
          "exploitabilityScore": 2.8,
          "impactScore": 2.7
        }
      },
      "lastModifiedDate": "2023-08-31T03:15Z",
      "publishedDate": "2020-01-10T15:15Z"
    }
  }
}

OPENSUSE-SU-2020:0551-1

Vulnerability from csaf_opensuse - Published: 2020-04-25 16:09 - Updated: 2020-04-25 16:09

Summary

Recommended update for otrs

Severity

Moderate

Scope

18 vulnerabilities in this advisory, including CVE-2020-1766.

CVE-2020-1766

2 (Low)


                
                  CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N

Recommended: 9 products

Open the full advisory

OPENSUSE-SU-2020:1475-1

Vulnerability from csaf_opensuse - Published: 2020-09-19 22:21 - Updated: 2020-09-19 22:21

Summary

Recommended update for otrs

Severity

Moderate

Scope

18 vulnerabilities in this advisory, including CVE-2020-1766.

CVE-2020-1766

2 (Low)


                
                  CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N

Recommended: 12 products

Open the full advisory

OPENSUSE-SU-2020:1509-1

Vulnerability from csaf_opensuse - Published: 2020-09-23 08:23 - Updated: 2020-09-23 08:23

Summary

Recommended update for otrs

Severity

Moderate

Scope

18 vulnerabilities in this advisory, including CVE-2020-1766.

CVE-2020-1766

2 (Low)


                
                  CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N

Recommended: 3 products

Open the full advisory

ubuntu-cve-2020-1766

Vulnerability from osv_ubuntu

Published

2020-01-10 15:15

Modified

2025-10-24 04:48

Summary

Details

Severity

2.0 (Low)


                    
                      CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N

6.1 (Medium)


                    
                      CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

N/A (UNKNOWN)


                    
                      medium

References

URL

Type

	https://ubuntu.com/security/CVE-2020-1766	REPORT
	https://otrs.com/release-notes/otrs-security-advi…	REPORT
	https://www.cve.org/CVERecord?id=CVE-2020-1766	REPORT

JSON

To clipboard

{
  "affected": [
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "5.0.7-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "5.0.7-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:16.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source\u0026distro=xenial"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "4.0.10-1",
        "5.0.1-1",
        "5.0.1-2",
        "5.0.2-1",
        "5.0.3-1",
        "5.0.5-1",
        "5.0.6-1",
        "5.0.7-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "6.0.5-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "6.0.5-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:18.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source\u0026distro=bionic"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "5.0.23-1",
        "5.0.24-1",
        "6.0.1-1",
        "6.0.2-1",
        "6.0.3-1",
        "6.0.4-1",
        "6.0.5-1"
      ]
    }
  ],
  "aliases": [],
  "details": "Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.",
  "id": "UBUNTU-CVE-2020-1766",
  "modified": "2025-10-24T04:48:15Z",
  "published": "2020-01-10T15:15:00Z",
  "references": [
    {
      "type": "REPORT",
      "url": "https://ubuntu.com/security/CVE-2020-1766"
    },
    {
      "type": "REPORT",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/"
    },
    {
      "type": "REPORT",
      "url": "https://www.cve.org/CVERecord?id=CVE-2020-1766"
    }
  ],
  "related": [],
  "schema_version": "1.7.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "medium",
      "type": "Ubuntu"
    }
  ],
  "upstream": [
    "CVE-2020-1766"
  ]
}

WID-SEC-W-2023-2224

Vulnerability from csaf_certbund - Published: 2020-01-13 23:00 - Updated: 2023-08-30 22:00

Summary

OTRS: Mehrere Schwachstellen

Severity

Mittel

Scope

3 vulnerabilities in this advisory, including CVE-2020-1766.

CVE-2020-1766

Es existiert eine Schwachstelle in OTRS, welche auf einer unsachgemäßen Behandlung von Bildern zurückzuführen ist. In seltenen Fällen wird JavaScript-Code aus einer speziell angefertigten svg-Datei ausgeführt, welche als jpg-Datei gerendert wird. Ein entfernter, authentisierter Angreifer, welcher über erhöhte Privilegien verfügt, kann diese Schwachstelle ausnutzen, um beliebigen Programmcode auszuführen. Zur erfolgreichen Ausnutzung dieser Schwachstelle muss der Angreifer den Benutzer dazu bringen eine svg-Datei zu öffnen.

Known affected: 1 product Last affected: 2 products

Open the full advisory

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.

Action not permitted

CVE-2020-1766 (GCVE-0-2020-1766)

Vulnerability from osv_ubuntu

Tags

Sightings

Nomenclature

Related by attack behaviour