CVE-2020-1766
Vulnerability from cvelistv5
Published
2020-01-10 15:08
Modified
2024-09-17 00:10
Summary
Improper handling of uploaded inline images
Impacted products
Vendor Product Version
OTRS AG OTRS Version: 7.0.x version 7.0.13 and prior versions
Show details on NVD website


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          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
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        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-02/"
          },
          {
            "name": "[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update",
            "tags": [
              "mailing-list",
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            ],
            "url": "https://lists.debian.org/debian-lts-announce/2020/01/msg00027.html"
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            "tags": [
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            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
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            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
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        "title": "CVE Program Container"
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    ],
    "cna": {
      "affected": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "5.0.x version 5.0.39 and prior versions"
            },
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              "status": "affected",
              "version": "6.0.x version 6.0.24 and prior versions"
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              "version": "7.0.x version 7.0.13 and prior versions"
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      "credits": [
        {
          "lang": "en",
          "value": "Anton Astaf\u0027ev"
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      "datePublic": "2020-01-10T00:00:00",
      "descriptions": [
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          "lang": "en",
          "value": "Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions."
        }
      ],
      "metrics": [
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          "cvssV3_1": {
            "attackComplexity": "HIGH",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 2,
            "baseSeverity": "LOW",
            "confidentialityImpact": "NONE",
            "integrityImpact": "LOW",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:N/I:L/A:N",
            "version": "3.1"
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      "problemTypes": [
        {
          "descriptions": [
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              "cweId": "CWE-79",
              "description": "CWE-79 Cross-site Scripting (XSS)",
              "lang": "en",
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      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:06:59.708432",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
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          "tags": [
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          "tags": [
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          "tags": [
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      "solutions": [
        {
          "lang": "en",
          "value": "Upgrade to OTRS 7.0.14, ((OTRS)) Community Edition 6.0.25, ((OTRS)) Community Edition 5.0.40"
        },
        {
          "lang": "en",
          "value": "Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/128078b0bb30f601ed97d4a13906644264ee6013 \nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/b7d80f9000fc9a435743d8d1d7d44d9a17483a9a"
        }
      ],
      "source": {
        "advisory": "OSA-2020-02",
        "defect": [
          "2019112942001838"
        ],
        "discovery": "EXTERNAL"
      },
      "title": "Improper handling of uploaded inline images",
      "x_generator": {
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  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2020-1766",
    "datePublished": "2020-01-10T15:08:57.704919Z",
    "dateReserved": "2019-11-29T00:00:00",
    "dateUpdated": "2024-09-17T00:10:59.231Z",
    "state": "PUBLISHED"
  },
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  }
}


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